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Nissan of Queens

Ozone Park, NY

4.6
660 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 660 reviews

May 17, 2019

The best of the best So far the best customer service... everyone there is friendly and helpful... Alexandra was the best. She helped me throughout the whole process and w More

by Erodriguez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Marte
May 22, 2019 -

Nissan of Queens responded

Hello Erodriguez1, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Nissan of Queens with only the best there is to offer. It's so nice that Alexandra helped to make your experience such a positive one. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

May 15, 2019

Great time I got a used car and Alexandra was super friendly and helpful!!! She listen to what I wanted and gave me great recommendations. She literally helped d More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Marte
May 16, 2019 -

Nissan of Queens responded

Hello Jason, Thank you for taking the time to share your comments and feelings about Alexandra. She is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who take the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

May 11, 2019

Alexandra Marte The Dealer was very good to me, my trading was very good which I accepted and my purchase I love. GOOD job. Excellent customer service! More

by Fernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Marte
May 13, 2019 -

Nissan of Queens responded

Hello Fernan, Thank you for taking the time to share your comments and feelings about Alexandra. She is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

May 04, 2019

Buying a Car Erick helped make our experience at Nissan a positive one. He first asked us what our needs were in purchasing/ leasing a car. Erick listened to our n More

by Hillary f
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy , Mr Disla
May 06, 2019 -

Nissan of Queens responded

Hello Hillary f, We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Nissan of Queens with only the best there is to offer. It's so nice to hear that Erick and Andy helped to make your experience such a positive one. We wish you safe travels in your new vehicle, and look forward to seeing you again soon! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

May 04, 2019

Good customer service Thanks Erick for good customer service For understanding my situation and still finding a way to upgrade my car to thee Nissan Rogue that I wanted More

by Geovanny G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
May 06, 2019 -

Nissan of Queens responded

Hello Geovanny G, It's great to hear that your visit with us earned a 5-star rating! We're glad that Erick was able to address your purchasing needs and to place in a Nissan Rouge that met your specifications. Thank you for choosing Nissan of Queens, we wish you many happy miles in your new Nissan Rouge. We look forward to serving you for many years to come! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

May 04, 2019

Excellent experience with Erick and Andy I would recommend buying or leasing from this dealership and asking for them my wife and I were very satisfied with the way things More

by Jonathan Lipow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy flanders, Mr Disla
May 06, 2019 -

Nissan of Queens responded

Hello Jonathan Lipow, Thank you for taking the time to share your comments and feelings about Erick and Andy. They are valuable team members that go above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

May 02, 2019

Pleasant Experience, but. Erick was my sales rep. He was incredibly pleasant, not pushy, honest about his knowledge of the vehicles and he made an already difficult process run More

by Raeboogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
May 03, 2019 -

Nissan of Queens responded

Hello Raeboogie, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We're glad that Erick was able to address your purchasing needs. On behalf of Nissan of Queens team, we thank you for allowing us to earn your business. Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

May 01, 2019

Excellent work went out of his way for me Friendly environment very patient employees willing to go the extra mile. Gave very descriptive details on the vehicles and was willing to negotiate w More

by Krystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
May 03, 2019 -

Nissan of Queens responded

Hello Krystal, It's great to hear that your visit with us earned a 5-star rating! Thank you so much for your thoughtful review! We're glad that Erick was able to address your purchasing needs, and to place you in a vehicle that met your specifications. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you again for your feedback, and thank you for choosing Nissan of Queens. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

May 01, 2019

Excellent salesperson I rated this excellent because Mr. Eric and Mr. Lawrence made me feel very comfortable about getting this car. They were very informative and they exp More

by Kashana1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lawrence , Mr Disla
May 03, 2019 -

Nissan of Queens responded

Hello Kashana1, Congratulations on your new vehicle! We welcome you to the family. Thank you for taking the time to share your comments and feelings about Mr. Erick and Mr. Lawrence. They are valuable team members that go above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer, who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens

April 30, 2019

excellent customer service Jon Paul is very direct strong, yet mellow and his customer service.is detailed informative and just with a touch of funny.i strongly recommend servic More

by Don1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Apr 30, 2019 -

Nissan of Queens responded

Hello Don1, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our customer needs, and we are so pleased that was your experience. It is truly rewarding ti see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

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