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Nissan of Queens

Ozone Park, NY

4.6
660 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 660 reviews

June 23, 2019

Worst dealer in New York. Don’t go there I checked a car on their website, made a appointment to test drive got to the dealer and car wasn’t there. Then they try to sell me another car. Then More

by Sam
Recommend Dealer
No
Employees Worked With
Mellissa Ramsarran
Jun 24, 2019 -

Nissan of Queens responded

Hello Sam, On behalf of Nissan of Queens Dealership, I would like to apologize for your frustrating experience with our Sales Department. The situation you've described is not typical for our dealership, and your feedback has been taken into serious consideration. If you are open to discussing this issue in further detail, please contact me, Estaline Hall at 718-835-8300, at your earliest convenience. I look forward to speaking with you soon. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 22, 2019

2019 Nissan Altima Second Time Coming To This Dealership & Having The Pleasure Of Working w Eric. He Is Great At Finding You What You Want Or Helping You Decide What’s B More

by Elizabeth Olatunji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 24, 2019 -

Nissan of Queens responded

Hello Elizabeth Olatunji, On behalf of the Nissan of Queens Dealership team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us. We're glad that Erick was able to address your purchasing needs, and place you in a new 2019 Nissan Altima that met your specifications. It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 22, 2019

2019 Nissan altima It was definitely a great and welcoming experience I originally came in here for a Pre owned vechicle today but managed to leave with something comple More

by Marks T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 24, 2019 -

Nissan of Queens responded

Hello Marks T, We're glad that Erick was able to address your purchasing needs, and to place you in a new vehicle that met your specifications. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Thank you very much for your feedback. Enjoy your new 2019 Nissan Altima! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 21, 2019

Great experience 2nd time around This is my second time here. Eric was great very patient and understanding. I give him alot of credit because I am stubborn and he stuck with me and w More

by Alicia ashby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
June 20, 2019

Great experience Erick was really helpful in getting me the right car. He was attentive to me needs, went on a test drive, showed me all the functions that comes with More

by Lamont williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
June 14, 2019

They know how to sell cars for sure....lol Came in to fix my 2015 pathfinder and ended up with a 2019 rogue....the rep and her manager went above and beyond to help me get the right price and d More

by Dellylama1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Marte
Jun 18, 2019 -

Nissan of Queens responded

Hello Dellyama1988, We couldn't be happier that Alexandra provided you with a great car buying experience. She is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to reflect on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 13, 2019

The staff was friendly and knowledgable Alexandra Marte was professional and courtesy she help me get exactly everything I needed and was extremely helpful spending a lot of time to go above More

by Domenic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexandra Marte
Jun 15, 2019 -

Nissan of Queens responded

Hello Domenic, Congratulations on your new vehicle! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Alexandra Marte and Leo - Pre-Owned Manager know how pleased you are with their service. Once again, welcome to the family, and we sincerely hope you enjoy every single mile in your new vehicle. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 13, 2019

My experience wonderful great customer service and great v Erika is wonderful he is efficient and honest when i ask questions i alway has a good experience at this dealership in past and present i will re More

by Karen Fraser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 15, 2019 -

Nissan of Queens responded

Hello Karen Fraser, We're glad that Erick was able to address your purchasing needs and to place you in a new vehicle that met your specifications. It's truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 13, 2019

Excellent service Erika is great he is honest and very efficient he helpful in choosing the right vehicle . I will recommend friends family to come to Nissan to pu More

by HubertM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 15, 2019 -

Nissan of Queens responded

Hello HubertM, We're glad that Erick was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we're happy to hear that you agree! Enjoy your vehicle! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 12, 2019

Very helpful And know what’s he’s doing Very helpful knowledgeable always try to give the best options what’s better and I feel great for the help he gave me to get my car More

by Chrislapaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 15, 2019 -

Nissan of Queens responded

Hello Chrislapaz, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

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