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Nissan of Queens

Ozone Park, NY

4.6
658 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 658 reviews

July 01, 2019

Great experience I came here to look at used cars but instead I brought a new one. Erick is the best person to go to. He can help you especially if you aren’t 100% on More

by Lauren pemberton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jul 05, 2019 -

Nissan of Queens responded

Hello Lauren Pemberton, Hearing that you had an amazing experience is the best thing we could hope for! Your recommendations means a lot to us. Thank you for sharing your experience with Nissan of Queens Dealership and Erick. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Glad to hear you love your new vehicle. Erick and the team will be thrilled to hear your feedback. Best Wishes, Estaine Hall - Customer Care Representative Nissan of Queens

July 01, 2019

Great customer service Erick’s Customer’s service was beyond any I have experienced in recent times. After a very poor customer service minutes before Erick’s customer servi More

by Andrea Sweeney-Caines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jul 05, 2019 -

Nissan of Queens responded

Hello Andrea Sweeney-Caines, Thank you for taking the time to share your comment and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. thank you very much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

June 30, 2019

Happy with my juke I'm very happy with my Nissan juke Erick was very helpful it take a lot of time I got a little aggravated but I ended up driven off the lot happy I lo More

by Nina V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jul 05, 2019 -

Nissan of Queens responded

Hello Nina V, We'er glad that Erick was able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Nissan of Queens. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you so much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

June 29, 2019

Great Experience I had a great experience with Erick. He answered all my questions thoroughly and clearly. He was honest and straight with me even when the conversat More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jul 05, 2019 -

Nissan of Queens responded

Hello Joy, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

Jul 05, 2019 -

Nissan of Queens responded

Hello Joy, It's great to hear that your visit with us earned a 5-star rating! We're glad that Erick was able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate you sharing your sales experience with others. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

June 29, 2019

So Happy Eric was cool listen he kept it real from the Door he made sure I knew what was going on and made me feel very comfortable .. i was alil upset towards More

by Leesha Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jul 05, 2019 -

Nissan of Queens responded

Hello Leesha Bell, Thank you for taking the time to share your comments and feelings about Erick. He is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank your very much for your feedback! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens.

June 25, 2019

RIPOFF!!!!! Took my Nissan Altima for dull front headlights and squeaking brakes and was told nothing they could do about the dull lights cause they are on and ha More

by LOST$150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ravindra
June 25, 2019

El primo ! Muy buena experiencia buen servicio salgo contento me lleve algo bueno un Nissan altima 2019 Erick de verdad me ayudo mucho no pensé salir montado muc More

by Guido Angamarca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 26, 2019 -

Nissan of Queens responded

Hola Guido Angamarca, Gracias por tomarse el tiempo para compartir sus comentarios y sentimientos sobre Erick. Él es un miembro valioso del equipo que va más allá para satisfacer las necesidades del cliente, y estamos muy contentos de que haya sido su experiencia. Es realmente gratificante ver sus c omentarios, ya que reflejan a un cliente que se toma el tiempo para centrarse en lo positivo. ¡Muchas gracias por su colaboración! Los mejores deseos, Estaline Hall - Representante de Atención al Cliente Nissan de Queens

June 23, 2019

Worst dealer in New York. Don’t go there I checked a car on their website, made a appointment to test drive got to the dealer and car wasn’t there. Then they try to sell me another car. Then More

by Sam
Recommend Dealer
No
Employees Worked With
Mellissa Ramsarran
Jun 24, 2019 -

Nissan of Queens responded

Hello Sam, On behalf of Nissan of Queens Dealership, I would like to apologize for your frustrating experience with our Sales Department. The situation you've described is not typical for our dealership, and your feedback has been taken into serious consideration. If you are open to discussing this issue in further detail, please contact me, Estaline Hall at 718-835-8300, at your earliest convenience. I look forward to speaking with you soon. Respectfully, Estaline Hall - Customer Care Representative Nissan of Queens

June 23, 2019

Muy satisfecho Fue una experiencia buena con erick aprendi mucho sobre mi compra estoy satisfecho completamente y lo recomendaria a cualquier amigo o familiar sincer More

by Jose Toribio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 24, 2019 -

Nissan of Queens responded

Hola jose toribio Nos gustaría darle las gracias por sus recomendaciones y por esta increíble reseña. Nuestro equipo de profesionales está dedicado a proporcionarle a usted y a todos los demás que visitan Nissan of Queens solo lo mejor que hay para ofrecer. Es tan bueno saber que Erick ayudó a que su experiencia fuera tan positiva. Disfruta tu nuevo paseo! Los mejores deseos, Estaline Hall - Representante de Atención al Cliente Nissan de Queens

June 22, 2019

2019 Nissan Altima Second Time Coming To This Dealership & Having The Pleasure Of Working w Eric. He Is Great At Finding You What You Want Or Helping You Decide What’s B More

by Elizabeth Olatunji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Disla
Jun 24, 2019 -

Nissan of Queens responded

Hello Elizabeth Olatunji, On behalf of the Nissan of Queens Dealership team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us. We're glad that Erick was able to address your purchasing needs, and place you in a new 2019 Nissan Altima that met your specifications. It's also great to know that it's an experience you'd recommend to friends and family as well. We couldn't ask for nicer feedback, and thank you for taking the time to share it! Best Wishes, Estaline Hall - Customer Care Representative Nissan of Queens

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