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Nissan of Queens
Ozone Park, NY
660 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 660 reviews
March 09, 2020
Had a great experience with Erick. He was very friendly and knowledgeable. Got us exactly what we needed and we walked away with a 2020 Nissan Rogue with not so great credit. and knowledgeable. Got us exactly what we needed and we walked away with a 2020 Nissan Rogue with not so great credit. More
by LeydiA
Employees Worked With
Mr Disla
February 29, 2020
It was my first time here it was great and customer service from Erick was fantastic I'd recommend him to anyone looking to get a new or used car drove off same day service from Erick was fantastic I'd recommend him to anyone looking to get a new or used car drove off same day More
by Bryan P
Employees Worked With
Mr Disla
February 28, 2020
Erick was very helpful in assisting my friend find a car that’s just right for him. He even convinced me to come back and get a car that’s just right for me. He was super helpful and really walked us throug that’s just right for him. He even convinced me to come back and get a car that’s just right for me. He was super helpful and really walked us through the whole process. Can’t wait to come back and do the whole process all over again. More
by Dana Reed
Employees Worked With
Mr Disla
February 28, 2020
Erickkkkkk thank you so much for your help ! Erick has literally been helping me try to get into a car since January! He remained calm, patient and helpful throughout this entire process ! I recommend all literally been helping me try to get into a car since January! He remained calm, patient and helpful throughout this entire process ! I recommend all customers looking to get in to a new or pre owned vehicle come to Erick ! Also I would like to thank the finance manager Alexander Kogut who kept me confident throughout this prods ! More
by Keteya Ulmer
Employees Worked With
Erick , Alexander , Mr Disla
February 27, 2020
Erick was patient and took the time to explain different scenarios making me feel comfortable. I didn't feel rushed or obligated to make a decision. He is very personable and took into considerations my scenarios making me feel comfortable. I didn't feel rushed or obligated to make a decision. He is very personable and took into considerations my concerns into consideration. More
by Marilyn Maldonado
Employees Worked With
Mr Disla
February 21, 2020
My experience with Eric was very informative. He answered all my questions and concerns. He explained everything to me in words I was able to understand.. all my questions and concerns. He explained everything to me in words I was able to understand.. More
by Lisa Irizarry
Employees Worked With
Mr Disla
February 21, 2020
I came in originally to return my lease and ended up leasing a new Murano thanks to the persuasive patient and informative salesperson Erick and also Lawrence the finance specialist who helped accommoda leasing a new Murano thanks to the persuasive patient and informative salesperson Erick and also Lawrence the finance specialist who helped accommodate this new lease to my budget More
by Lana Mitchell
Employees Worked With
Mr Disla
February 20, 2020
RIPPED OFF! Horrible To start, their customer service is extremely unprofessional and unorganized, Whether your dealing with the ignorant employees of Nissan o Horrible To start, their customer service is extremely unprofessional and unorganized, Whether your dealing with the ignorant employees of Nissan of queens. they are scam artists from the sales, to finance, and to service I would stay clear of this Nissan of queens dealership. They are terrible and rude. They promise you a deal they cannot deliver and don't tell you until the last minute in hopes that you will take what "they" want to offer you. This 2016 Nissan Altima certified pre owned was sold to me for $2,000 more than what it was online for. I drove off with the car had my friend look at the contract and then I realize I over paid for my Nissan Altima. I immediately smell a burning smell on the certified pre owned vehicle I just bought. The service engine light came on, they said there was plastic bag underneath that got burn under the car which was a lie, and they got some of it out. They gave me a big issue getting a loaner while they fix my car. Then the loaner they gave me tire blew because the alignment wasn’t straight and they said I can’t have my vehicle until I pay $1038. So they took the loaner back That day still didn’t fix my vehicle the day they said they will. I have no car to go to work and they still haven’t fix my car they are 2 days late for giving me back my vehicle. i would never ever again return to this dealership to conduct any business and i advise anyone else reading this to do the same. NISSAN OF QUEENS NEVER EVER AGAIN More
by rose198424
Employees Worked With
HARRY BOODRAM
February 17, 2020
Erick was great! He was super patient, understanding and helpful he went above and beyond to get me the right deal! Thanks Erick and thank you Nissan of Queens!. helpful he went above and beyond to get me the right deal! Thanks Erick and thank you Nissan of Queens!. More
by Artiviyulie
Employees Worked With
Mr Disla
