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Nissan of Queens
Ozone Park, NY
657 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 657 reviews
January 18, 2023
I want to thank justin for helping me and my family. I went to south shore Nissan searching for the car I wanted and was treated poorly by the sales manager, even though I had agreed to buy the car cash I went to south shore Nissan searching for the car I wanted and was treated poorly by the sales manager, even though I had agreed to buy the car cash. The dealer ( south shore)made me feel horrible wanted to charge me for paying cash. Justin was extremely professional, and respectful. Maya Angelou said people will forget what you said, people will forget what you did, but they will never forget how you made them feel. I would like to thank Justin, making me feel like they valued me and my family More
by Albert Craig
Employees Worked With
January 15, 2023
Went to dealer to test drive a used 2016 Nissan Rogue. In the interior of the car, every surface was crusted with filth. And the interior smelled. My wife wouldn't even get in the car and I agreed with In the interior of the car, every surface was crusted with filth. And the interior smelled. My wife wouldn't even get in the car and I agreed with her - disgusting, waste of time. On the bright side, the car could not have been well-maintained, so maybe I dodged a bullet. More
by Rob
Employees Worked With
December 03, 2022
Lilawatie "Vene" Mahase was the salesperson from the certified pre-owned department. She was very helpful and a pleasure all around. She went above and beyond to ensure I got exactly what I wanted. certified pre-owned department. She was very helpful and a pleasure all around. She went above and beyond to ensure I got exactly what I wanted. More
by Shauna Carter
Employees Worked With
Lilawatie "Vene' Mahase
July 26, 2022
I want to thank both Sergio Contes and Alex Kogut for the wonderful helpful and gracious experience throughout this time especially considering my recent accident early July. I love my new 2019 Nissan Rogue. wonderful helpful and gracious experience throughout this time especially considering my recent accident early July. I love my new 2019 Nissan Rogue. I will be doing business with Nissan again in the future More
by Leisa Hollis
July 21, 2022
I had to wait so long for an oil change! Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not enough seats inside, one of the mechanincs drives my car off the lot and returns about 6 mins later! Never has a nissan dealer drove my car off the lot to see what was wrong with my car! After that long wait around 1:20 pm I ask about my car and they mention about 10 items wrong with my car and was charging me 2,000 dollars just for two jobs to get done on my car! I felt as if they were super over priced compare to other dealers I have went too! Dont even mention the hot mess they have to even get inside to get your information over to people at the front desk! Would not reccomend this place! More
by Muencaa
Employees Worked With
Harry
June 27, 2022
This was my worst experience. I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the con I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the contract and never did. At the end when I went to redo my contract due to Nissan wanting me to do something out of contract, The finance manager John Farley and General Sales manager Paul Gibson said I was not able to take the contract home to review. It was a scam to steal 50 percent of my deposit money. They said they would get me paperwork on how they came up with taking $4,000, but I have yet to receive a reason or any kind of paperwork. I would recommend no one buy from this place. I like Nissan's but having dealerships like Nissan of queens makes Nissan a terrible company. More
by Manny
Employees Worked With
Jorge Lucero
April 20, 2022
Sergio is honest,fair,and his very dedicated to his clients. Sergio is very consistent and makes sure to answer any questions or concerns and sergio goes above and beyond what’s necessarily to get your clients. Sergio is very consistent and makes sure to answer any questions or concerns and sergio goes above and beyond what’s necessarily to get your car… He’s always has a smile, and very pleasant and overall his professionalism. Satisfied customer. More
by Julie
Employees Worked With
April 14, 2022
Sergio is an outstanding salesman with moral values. I recommend him for your next purchase. I recommend him for your next purchase. More
by aubinserge4@gmail.com
Employees Worked With
April 12, 2022
At this dealership, Sergio was the salesperson who helped us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful. us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful. More
by yepwesh
Employees Worked With
