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Nissan of Queens
Ozone Park, NY
660 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed - 5:00 PM
Sunday Closed - 5:00 PM
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Showing 660 reviews
March 23, 2023
Sergio Contes gave us the best customer service ever. He's loyal and extremely professional. I'm very happy with my car thanks to him. I will refer him to anyone I know who's looking to purchase a car. T He's loyal and extremely professional. I'm very happy with my car thanks to him. I will refer him to anyone I know who's looking to purchase a car. Thank You!! More
by Elopezw1
Employees Worked With
January 31, 2023
I Delt with Venie and let me tell you she was dead xxx about me coming in and leaving with a car pulled out with the 2021 nissan Altima love it had 3 great picks to choose from and when we went to the fin about me coming in and leaving with a car pulled out with the 2021 nissan Altima love it had 3 great picks to choose from and when we went to the finance department it was great talking to the guy I’ll be back for another car and I’ll definitely pass her number on thanks you guys the best 🏆🏆🏆🏆🏆🏆🏆 More
by Stoneshamar0829
Employees Worked With
Venie
January 18, 2023
I want to thank justin for helping me and my family. I went to south shore Nissan searching for the car I wanted and was treated poorly by the sales manager, even though I had agreed to buy the car cash I went to south shore Nissan searching for the car I wanted and was treated poorly by the sales manager, even though I had agreed to buy the car cash. The dealer ( south shore)made me feel horrible wanted to charge me for paying cash. Justin was extremely professional, and respectful. Maya Angelou said people will forget what you said, people will forget what you did, but they will never forget how you made them feel. I would like to thank Justin, making me feel like they valued me and my family More
by Albert Craig
Employees Worked With
January 15, 2023
Went to dealer to test drive a used 2016 Nissan Rogue. In the interior of the car, every surface was crusted with filth. And the interior smelled. My wife wouldn't even get in the car and I agreed with In the interior of the car, every surface was crusted with filth. And the interior smelled. My wife wouldn't even get in the car and I agreed with her - disgusting, waste of time. On the bright side, the car could not have been well-maintained, so maybe I dodged a bullet. More
by Rob
Employees Worked With
December 03, 2022
Lilawatie "Vene" Mahase was the salesperson from the certified pre-owned department. She was very helpful and a pleasure all around. She went above and beyond to ensure I got exactly what I wanted. certified pre-owned department. She was very helpful and a pleasure all around. She went above and beyond to ensure I got exactly what I wanted. More
by Shauna Carter
Employees Worked With
Lilawatie "Vene' Mahase
July 26, 2022
I want to thank both Sergio Contes and Alex Kogut for the wonderful helpful and gracious experience throughout this time especially considering my recent accident early July. I love my new 2019 Nissan Rogue. wonderful helpful and gracious experience throughout this time especially considering my recent accident early July. I love my new 2019 Nissan Rogue. I will be doing business with Nissan again in the future More
by Leisa Hollis
July 21, 2022
I had to wait so long for an oil change! Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not enough seats inside, one of the mechanincs drives my car off the lot and returns about 6 mins later! Never has a nissan dealer drove my car off the lot to see what was wrong with my car! After that long wait around 1:20 pm I ask about my car and they mention about 10 items wrong with my car and was charging me 2,000 dollars just for two jobs to get done on my car! I felt as if they were super over priced compare to other dealers I have went too! Dont even mention the hot mess they have to even get inside to get your information over to people at the front desk! Would not reccomend this place! More
by Muencaa
Employees Worked With
Harry
June 27, 2022
This was my worst experience. I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the con I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the contract and never did. At the end when I went to redo my contract due to Nissan wanting me to do something out of contract, The finance manager John Farley and General Sales manager Paul Gibson said I was not able to take the contract home to review. It was a scam to steal 50 percent of my deposit money. They said they would get me paperwork on how they came up with taking $4,000, but I have yet to receive a reason or any kind of paperwork. I would recommend no one buy from this place. I like Nissan's but having dealerships like Nissan of queens makes Nissan a terrible company. More
by Manny
Employees Worked With
Jorge Lucero
