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Nissan of Queens

Ozone Park, NY

4.6
657 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 657 reviews

December 01, 2023

Go to another Nissan dealer if you can. The people working there are the worst. I've been going there for 20 plus years and it has gotten worse. With my most current lease I was not sa More

by Luvmypups127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris (5 stars, only honest one there)
November 20, 2023

TO ANYONE GOING TO USE THE SERVICE DEPT HERE AT THE QUEENS NISSAN IF JAMIE SERVICES YOUR CAR PLEASE CHECK YOUR KEY FOB AND THE ENTIRE CAR HE'S DAMIGING PARTS ON RECALLS SO YOU CAN PAY EXTRA MONEY OU More

by TRYAGAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JAMIE #966
November 08, 2023

Worst place for service. Manger Jag Singh very rude an unprofessional. Please avoid this at all cost there customer service is a zero. rude and very unprofessional for a ma More

by ivonner23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
October 24, 2023

ugh, I am disgusted, this dealership financed a car for my daughter and added me as a co-signer without me ever stepping foot into the dealership. She took my info without me knowing and financed the car a More

by Lupe.castro
Recommend Dealer
No
Employees Worked With
don't know the persons name
Oct 24, 2023 -

Nissan of Queens responded

Good afternoon We are wondering if you meant Rockaway Nissan located in 5 towns, however if this is our store Nissan of Queens please call us and we can get to the bottom of it with you 718-835-5204 as for Dominick or Tom

July 30, 2023

HUGE MISTAKE purchasing my 2023 Rogue from them. After running my credit to many times when I have excellent credit, their finance rate almost doubled from what I was told it would be by Dorian so h More

by SheriLV
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Dorian Oliveros
June 20, 2023

Nissan queens You have done the worst to me, and I will not let it go just like that because I don’t want you to hurt any other customers. You’ve put me through a lot; since I got that car, I've been havin More

by Juliette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sherman Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherman Hernandez, Anthony Boucaud Jr, Dorian Oliveros, Anthony Boucaud Jr., Dorian Oliveros
Jun 21, 2023 -

Nissan of Queens responded

Please call us at 718.835.5204 and we can set up service to review your vehicle, we are willing to help you however you came here when service was closed and were not able to wait. After reviewing your concerns and issues you had in Nissans service records it looks like you might need a new transmission and it is covered under warranty. The Nissan dealership you had went to reprogramed the transmission and that is what you have to do first in order to see if it is really the transmission.

Jun 21, 2023 -

Juliette responded

Just started! They promised to send an email for this Thursday appointment, no calls no emails yet from them! What a shame

Jun 21, 2023 -

Juliette responded

I will not give up on this.

Jun 21, 2023 -

Juliette responded

My next aim is the daily news station

May 29, 2023

We just bought a Nissan Rogue with Venita and Alexander's help. Both Venita in her sales position and Alexander in his financing were very knowledgeable, pleasant to deal with and happy explain all the littl More

by yuliya.mazurz
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Venita, Alexander
May 05, 2023

Venita your are the best thank you for your time you help me so much More

by christopheralmonte278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venita
March 23, 2023

Sergio Contes gave us the best customer service ever. He's loyal and extremely professional. I'm very happy with my car thanks to him. I will refer him to anyone I know who's looking to purchase a car. T More

by Elopezw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Contes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

I Delt with Venie and let me tell you she was dead xxx about me coming in and leaving with a car pulled out with the 2021 nissan Altima love it had 3 great picks to choose from and when we went to the fin More

by Stoneshamar0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Venie
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