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Nissan of Portland

Portland, OR

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96 Reviews

1212 Northeast 122nd Avenue

Portland, OR

97230

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96 Reviews of Nissan of Portland

September 04, 2024

Rose at the service center is a waste of life. Nothing but attitude to customers like we owe her something . Maybe less time painting her face and more time learning customer service would do her More

by Jle041415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose York
August 11, 2024

Thanks, Nissan. You guys royally F*ED me off! I came in with a car problem that I couldn’t really explain; and instead of listening to your customers needs, you imme More

by bonzai.higgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose and Hayley are ALWAYS amazing!! But the guys (names unknown) are usually harder to speak to-zero customer service skils
September 06, 2021

They have advertised a car for sale that they do not have. And have been inconsistent in their communication about it. I will not be following up with them. More

by scwalsh
Recommend Dealer
No
Employees Worked With
Rigoberto Gonzales
Sep 14, 2021 -

Nissan of Portland responded

Scwalsh, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. Thanks again for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (503) 251-3349. Respectfully, Angie, Customer Service Manager

January 26, 2021

We live in Portland, Or and we needed to purchase a car for our 2nd home in Florida; after researching many options we felt that a 2020 Rogue would best fit our needs; we have never driven a Nissan so we f More

by dubya67
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dante- Sales
Feb 02, 2021 -

Nissan of Portland responded

Dubya67, thank you for your kind review; we are happy to pass along your comments to the team here at Rustom Nissan Of Portland. Take care! Respectfully, Angie, Customer Relations Manager

June 25, 2020

Dante was our sales agent. He was extremely helpful and courteous throughout our whole sales process. I would highly recommend him to help you with your car needs. More

by Les Bynum
Recommend Dealer
Yes
Employees Worked With
Dante, Angie Leifsen
Jul 02, 2020 -

Nissan of Portland responded

Les Bynum, thank you for your kind review; we are happy to pass along your comments to Dante and the team here at Rustom Nissan Of Portland! Your business is truly appreciated. If you have any further questions, please give us a call. We're always happy to help! Respectfully, Angie, Customer Relations Manager

April 15, 2020

Excellent service Our experience with Nissan of Portland was excellent. Once it was clear from preliminary emails that the Leaf was within our budget, we were able to g More

by palmarsurface
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Quinones, Dewey White, the lady who manages the service dept., Angie Leifsen
January 25, 2020

I ask allison to check my credit only once ,and they pulled 7 times.now I have 6 hard inquires.victoria was friendly..but the guy with funny hat was not. More

by Roberto gonzalez
Recommend Dealer
No
Employees Worked With
Angie Leifsen
Jan 29, 2020 -

Nissan of Portland responded

We are disappointed to hear that you did not have a more positive experience with us at Rustom Nissan Of Portland. Rest assured, we did, in fact, only pull your credit once. If you see that Nissan of Portland pulled your credit more than once, we would be more than happy to help get this corrected. We appreciate you bringing this to our attention. If you are willing, please contact us at (503) 251-3349 so we can work towards a resolution. We look forward to hearing from you. Respectfully, Angie, Customer Relations Manager

November 19, 2019

Bait and switch Bunch of liars. Total bait and switch, went to look at a vehicle the ad described as having ten miles. When I got there it had over 3500 and reeked More

by uhleo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie Leifsen
Nov 22, 2019 -

Nissan of Portland responded

We are disappointed to hear that you did not have a more positive experience with us at Rustom Nissan Of Portland. We had this vehicle priced at $14,977, approximately $5,000 Off Retail as it does have additional miles. The miles had since been updated. However, there is some lag time between our business office and it being updated on the website. For this, we are truly sorry. We tried calling you on Monday but was unsuccessful at getting through. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (503) 251-3349. We look forward to hearing from you. Respectfully, Angie, Customer Relations Manager

August 22, 2019

It was stressful but amazing I got my new car Everyone at the dealer was very nice and attentive, always offering drinks and snacks. Making sure we were doing ok while we waited. Overall it was gr More

by Armando2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sylvia was my salesperson, forgot other names.
Sep 03, 2019 -

Nissan of Portland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2019

Awesome Finance person Travel from Seattle to Portland to get my new car, they make it overall great experience, I am not disappointed getting a car from OR with Nissan of More

by coolmanu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Leifsen
Jul 23, 2019 -

Nissan of Portland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Enjoy your new vehicle. Cheers, Angie, Customer Relations Manager

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