Nissan of Pittsfield

the general manger and the owner of the pittsfield dealership are brothers so they get away with whatever they want. PERCY THE GENERAL MANAGER only cares about the money that goes into his pocket. las dealership are brothers so they get away with whatever they want. PERCY THE GENERAL MANAGER only cares about the money that goes into his pocket. last week me and 4 other sales consultants were missing a total of 15,000 out of our paychecks. and instead of giving us an answer PERCY the general manager, decided to take the day off. so we did too. we then come in today to our jobs being gone, labeled as a resignation even though no one resigned. PERCY FIRED US. he refused to give us unemployment and our last paychecks on the spot. we got fired because we made a stand about them failing to pay us, even though money is always in their pockets. IF YOU EVER DO BUISNESS HERE YOU ARE STUPID. Run as far away from this place as you can. THE ONLY THING THE MANGERS CARE ABOUT IS MONEY AND BRAGGING ABOUT HOW MUCH OF IT THEY HAVE. I WILL BE FILLING A LAWSUIT AGAINST THEM FOR WRONGFUL TERMINATION. AGAIN STAY CLEAR OF THIS COMPANY. IF THEY TREAT THEIR EMPLOYEES THIS WAY JUST IMAGINE HOW THEY TREAT THEIR CUSTOMERS. @Nissan Of Pittsfield @Percy Mauricio More

In the past, I wouldn't have shopped at our local Nissan dealership. Since changing owners, I decided to give it a shot, but honestly was prepared to go out of the state to get good service and a good price dealership. Since changing owners, I decided to give it a shot, but honestly was prepared to go out of the state to get good service and a good price. We stopped in on a Saturday morning just to see the inventory and have a quick chat with a salesperson. To our surprise, we were greeted with friendly faces and friendly service, shoutout to Jennifer and Deondre! For the first time in my car-buying experience, the General Manager, Percy, sat down with us as well (Great guy and fun to get to know!). There were not a bunch of headaches/dickering back and forth, it was very straightforward. All in all, we left with the vehicle we wanted, and in a very timely manner. We were even able to pick up the vehicle on Monday which was a federal holiday! I would recommend this dealership to my closest friends and family for sure. More

I had a very pleasant salesman, Tyler that made me very comfortable. What a great man! I did end up purchasing a vehicle and I credit it all to Tyler! The transaction was smooth and everyone involved was comfortable. What a great man! I did end up purchasing a vehicle and I credit it all to Tyler! The transaction was smooth and everyone involved was wonderful I will be happy to continue a working relationship with Nissan of Pittsfield. More

Friendly at first but on the finance side extremely poor customer service. Failure to complete paperwork for a lease buyout which cost me significant credit rating score, failure to follow up on phone calls customer service. Failure to complete paperwork for a lease buyout which cost me significant credit rating score, failure to follow up on phone calls. Very unsatisfied. Would not recommend More

Steer clear of this dealership at all costs, especially if you’re inexperienced in the car buying process. A recent encounter with them left my mother in a flustered situation. Despite being promised a com if you’re inexperienced in the car buying process. A recent encounter with them left my mother in a flustered situation. Despite being promised a comfortable payment plan, she was subjected to hours of number exchanges, convoluted scenarios, and empty commitments. Eventually, she was convinced to signing the paperwork on the spot, with the assurance that the "accurate documents" would follow by mail. Upon leaving the dealership, she was assured that her monthly payments would hover just below $400 for the entire loan duration. Upon reviewing the paperwork the next day, I discovered the payments are above $800 per month. When I engaged the sales representative on the phone, he attempted to rationalize her confusion by explaining that her payments were meant to be $250 bi-weekly, supplemented by a $2000 check (stemming from her old car's trade-in), to be distributed over the first 12 months to alleviate the initial "out of pocket" expenses. Furthermore, he stated that after the initial 12 months she should refinance both her home and car in a bid to hopefully bring the payment down to a manageable level. While it's true that my mother shares some responsibility in this ordeal, having signed the paperwork without due diligence, it's undeniable that the dealership seized upon her lack of experience. They manipulated her by distorting the loan payment terms and guaranteeing that the accurate paperwork reflecting the affordable monthly installment she was assured of would be delivered via mail More

Amazing staff made you feel super welcomed and worked with us efficiently and patiently and very understanding as well. Overall an amazing experience! with us efficiently and patiently and very understanding as well. Overall an amazing experience! More

The service department is awesome and treat you good when you have an issue with a vehicle that you have only owned for 5 months my vehicle was worked on with professional techs and they explained everything you have an issue with a vehicle that you have only owned for 5 months my vehicle was worked on with professional techs and they explained everything to me that was wrong and they fixed it I am very happy with Nissan dealership on west Housatonic Street in Pittsfield they will continue to get my business. Thank you Nissan dealership for your professional employees More

10/10 was out of town! They went above and beyond to get tires on my 18 charger and they even put the vehicle in their garage over night while I was away! Talk about a grad A team amazing job. tires on my 18 charger and they even put the vehicle in their garage over night while I was away! Talk about a grad A team amazing job. More