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Nissan of Picayune - Service Center

Picayune, MS

4.8
842 Reviews

842 Reviews of Nissan of Picayune - Service Center

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April 23, 2025

They were quick in getting to work on my car. They kept me informed during the process, and were very courteous. More

by DONNIE.REYNOLDS
Recommend Dealer
Yes
April 22, 2025

Efficient, friendly, helpful and very easy to deal with. They always go above and beyond. More

by jean_kaufmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Foret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Advised a repair job would take several days when told we would need the vehicle they offered a loaner was quoted cost for repairs they were able to affect repairs the next day no reduction in cost When More

by KURT KIENITZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
John Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Nissan of Picayune responded

I apologize that you have some concerns with the repair on your vehicle. The dashboard did have to be removed in order to replace the part, which makes it very labor intensive. We generally like to allow ourselves a few days in order to get the part in and the repair completed, and in this instance, we were able to get it completed quicker than expected. I am glad we were able to provide you with alternate transportation while your vehicle was being repaired. If you'd like to discuss any concerns further, please call me at 601-889-5460

April 15, 2025

Service Advisor is always informative and Very Kind! You leave feeling like you are his next door neighbor!! More

by mommajoyce06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Nissan of Picayune responded

Mommajoyce06, reviews like this give us motivation and help us ensure we provide high-quality care.

April 15, 2025

Have always been well pleased with the excellent service I have received . Alex and every one in the device department have been very helpful and professional ! I love my Rouge ! More

by john0123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Nissan of Picayune responded

John0123, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2025

John Porter He's always very polite and greets me with a smile. Always repeat my request back to me. He makes sure everything is done well, he gives me my military discount. More

by AUDRYWALLACE
Recommend Dealer
Yes
Apr 11, 2025 -

AUDRYWALLACE responded

Picayune Nissan is the only place I take my truck for service. They do it right every time.

April 11, 2025

Ease in making an Appointment. ..people were courteous...work done and finished as promised Considering more work More

by ydmwab
Recommend Dealer
Yes
Employees Worked With
The service advisor was John
Apr 14, 2025 -

Nissan of Picayune responded

Ydmwab, thank you for the high star rating!

April 11, 2025

The best experience ever! They went above and beyond to make everything okay. No worries and no stress! Thank you!!! ❤️ More

by mandi.smith1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Foret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Tamburo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Nissan of Picayune responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 10, 2025

Easy to work with. Very informative and took care of me and kept me in the loop with progress on my vehicle. We'll definitely use them again if I have any more issues. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Nissan of Picayune responded

Chris, thank you so much for the positive review!

April 09, 2025

My brakes was making noise went to have them fixed paid $400 and they replaced the back breaks when they also did a 5 point inspection. Waste of money . More

by angelamwindham.2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sabrina Foret
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morton
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Tamburo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Nissan of Picayune responded

I apologize that you feel the brake repairs made on your vehicle were a waste of money. From my understanding, you were still having an issue after the brake job. I would like to reiterate your service advisor's request for you to bring the vehicle back in to have us recheck for the concern. Let me know when a convenient time for you would be to return, and we will address any concerns when you get here.

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