Nissan of Picayune

Trip well worth it. They had the product I wanted so I decided to drive over and check it out. Very friendly and helpful with the purchase if our new Frontier. Eric went They had the product I wanted so I decided to drive over and check it out. Very friendly and helpful with the purchase if our new Frontier. Eric went above and beyond starting with our online communication and ending with the purchase. The entire dealer ship was polite, courteous,friendly and helpful from Eric, susan and Dan. The trip from Baton Rouge to Picayune was well worth it. More

After a horrible experience at Slidell Nissan the night prior, these folks came through in a big way. I called Friday morning and was up front with them about my expectations. Ray gave me the price that I prior, these folks came through in a big way. I called Friday morning and was up front with them about my expectations. Ray gave me the price that I was looking for by phone and stuck to it when I showed up to sign the papers. After arriving at the dealer it took just over an hour to finish all the paperwork (even with our screaming baby in tow). This was the polar opposite compared to our experience just 24 hours prior in Slidell. Unlike most dealerships, I actually spoke with someone who understood the math on a lease. I didn't get some middleman for the perpetual runaround.....just straight answers for my pointed questions. In my phone calls to New Orleans and Slidell they always insisted that they knew nothing about a lease and had to operate through someone else. It seems like this would be an essential part of their job, so I'm glad to know that one of the Nissan dealers in the area actually has trained personnel capable of handling the math. I spoke with Ray and Ed, but all of the staff seems informed, personable, and willing to help. I highly recommend this dealership. Especially if you are like me....taxed for time and looking for people who don't give you the runaround. More

We purchased our nissan altima at another dealership, which seems to be a problem with nissan of picayune. It took over 10 months to get the air bag fixed. they continually told us they cant fix the prob which seems to be a problem with nissan of picayune. It took over 10 months to get the air bag fixed. they continually told us they cant fix the problem unles the there diagnosis system tells them a part is bad. It didnt matter that the airbag warning lights were lighting up. Finally the airbag sensor failed completely and it was fixed. What bother us is they have a recall for the same part and could the passenger been seriously hurt if the car would have been involved in an accident. They just kept telling me that nothing was wrong with the car. they say they have a 26 point inspection whenever you bring your car in, and the firsttime they missed that i need front brake shoes, even tho they rotated the tires. I take my car there every 3000 miles for oil changes and tire rotation, let me correct that i use to take my car there. Now I will drive 60 miles to get service done. Than i took the car in because of a rattling noise, which the altinator was changed. 2 weeks later the car left me in the middle of nowhere late at night because the battery post was coroaded in half. This is another item missed on there 26 point inspection. I made the mistake of TRUSTING which will never happen again. I am 56 years old and thought they would do the 26 point inspection they brag about and tell me something needed to be repaired. When I asked they how could they miss this battery cable since your suppose to disconnect the battery for changing the altinator, it turned into a very heated argument which i am surprised that it never turned into a fight with numerious employees. The bottom line is if you dont want your car fixed, where you have to keep brining it back go to nissan of picayune. Its a shame all i want is a place i can take my car to get fixed without any worries, you would think that would be easy especially with such a bad economy. I would want repete customers. More