Nissan of Picayune
Picayune, MS
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As I was headed to the Nissan of Picayune dealership with the intention of purchasing my first new car, I was greeted by a very pleasant and friendly female representative who introduced herself as a non-sal the intention of purchasing my first new car, I was greeted by a very pleasant and friendly female representative who introduced herself as a non-salesperson whose main objective was to answer some preliminary questions or concerns that I may have before being handed over to a salesperson. She was very knowledgeable, patient and thorough in her explanations. I was favorably impressed with this initial contact. Much to my chagrin, the salesperson who took over after her was extremely overbearing, condescending, rude, obnoxious, and seemed impatient with all of my questions. In fact, he even raised his voice at me. I questioned his attitude and requested another salesperson. I was then referred to the Sales Manager who profusely apologized for the incident and proceeded to painstakingly answer all of my remaining questions. The rest of the people with whom I interacted that morning were just as pleasant and professional. The Finance Manager was the most congenial of all. I had a blast with all of his jokes. In conclusion, my overall experience at this dealership was great except for one separate and isolated situation. I sure hope that they get rid of this rotten apple that is so unlike the rest of the team. More
Good customer service.Staff is courteous on the Good customer service. Staff is courteous on the telephone and in person. It was a good experience. Good customer service. Staff is courteous on the telephone and in person. It was a good experience. More
My experience at this dealer was phenomenal!! The service advisor was extremely knowledgeable and quick to meet my service needs. Would recommend this place to anyone. advisor was extremely knowledgeable and quick to meet my service needs. Would recommend this place to anyone. More
They were professional and polite. They were not pushy, but very interested in what I wanted and listen to me. They had all the answers to my questions, they did not rush me, they took their time with me a but very interested in what I wanted and listen to me. They had all the answers to my questions, they did not rush me, they took their time with me and also were very patient with me. More









