Nissan of Orangeburg

My experience with Mr. Drayton Washington and Robert Douglas, elite sales professional, at Nissan of Orangeburg was outstanding. After having two bad experiences at the dea Drayton Washington and Robert Douglas, elite sales professional, at Nissan of Orangeburg was outstanding. After having two bad experiences at the dealerships located in my area, I gave a Nissan dealership(Orangeburg) another chance and they made up for previous experiences with other dealerships. I would definitely recommend buying from them and I plan to make all Nissan purchases at Nissan of Orangeburg, even with the hour drive each way. I can't say enough about the experiences. It went perfectly--without feeling a pascal of pressure and without experiencing any hassles. More

Sharing good and bad! Lets start with the good... I purchased a Chev High County last Saturday (08/20). Found the exact truck my husband wanted during their 79.99 sale. Lets start with the good... I purchased a Chev High County last Saturday (08/20). Found the exact truck my husband wanted during their 79.99 sale. I want to commend Jerrod Anderson, II for being my salesman. He was very courteous and respectful and extremely helpful. (even helping my husband clean out the trade in and load into the purchased vehicle). Jerrod you should be highly commended for your professionalism! NOW ON TO THE BAD.... After waiting some time (it was very busy and they only had 1 finance manager.. the other was out sick) we finally got to the "here is what we can do for your monthly payment part". Needless to say it went down hill from there. ROBBIE HILLARD, FLOOR MANAGER, (if title and spelling is correct).. You Sir, are an EMBARASSMENT to Nissan of Orangeburg. I'll explain in detail my ordeal. Mr. Hillard came back with the monthly payment (after never giving me the actual price of the vehicle) of 900.00 a month! My husband was outside. I looked at the paper and said we wouldn't afford that and I would not pay that. He informed me that "we had to wait on the Boss to come in". (meaning my husband). I informed him that I was the Boss and that I made the financial decisions not my husband. He said again that we needed to "wait on the Boss". So when my husband got back his Mr. Hillard focused his conversation on him and not both of us. He was informed by my Husband and I made the financial decisions and he needed to direct his conversation to me. I don't think that sit to well with him. I told him he needed to go back to the drawing board with those payments. Mr. Hillard came back a 2nd time with another payment. Still more than I could afford or would pay. I informed him of that. HERE IS WERE I GOT IRRITATED... He informed me that he knew that I could afford those payments. When I asked how he knew.. he said "I pulled your credit report". OK that is all well and good but my monthly household expenses such as food, clothing, gas, insurance, phone and light bill, medical bills and other things are not on my credit report. IN OTHER WORDS YOU CAN'T TELL ME WHAT I CAN OR CANNOT AFFORD. YOU ASSUMED SOMETHING YOU HAD NO BUSINESS ASSUMING! Onto Freddie Bagwell. After Mr. Hillard failed Mr. Bagwell gave it a shot. I will admit he was polite and courteous and did not make assumptions. Still the Payment was to high. On came the owner next. The payments were brought down to where I felt we could afford... GAP insurance was not added so that had to be added in. (DON'T EVER BUY A CAR WITH PAYMENTS AND NOT HAVE GAP INSURANCE). So now we wait for the finance manager. He was polite and not pushy and got on with the paperwork without any issues. (Thank you Sir) WHILE WE WAITED Mr. Hillard came back by. He had the NERVE to look at me and say "YOU MADE ME LOOK BAD". I restrained myself! Mr. Hillard.... I didn't make you look bad.. YOU MADE YOURSEF LOOK THAT WAY! You need to learn some people skills because you are certainly in the wrong business. I voiced my opinion to a few people before I left concerning his behavior... The remarks I received were.... "we apologize for him and we understand". That's pretty darn bad! I don't know what your deal is Mr. Hillard.... Maybe you don't like dealing with women... or maybe you think you know everything.. I haven't a clue. I SUGGEST you stop walking around "like a proud peacock with feathers spread" and get down to the basics. Unless people just have money to throw away you shouldn't sell many cars. More

I recently purchased a vehicle from Nissan of Orangeburg and I had the best experience and it was quick. My salesperson Raekwon Evan was amazing! He's well manner, very knowledgeable about the vehicle. I wa and I had the best experience and it was quick. My salesperson Raekwon Evan was amazing! He's well manner, very knowledgeable about the vehicle. I was not a question that I had and he was not able to answer. If you are looking to purchase a vehicle make sure you to to Nissan of Orangeburg and ask for Raekwon "ROC" Evans. More

Good customer service, Robert Douglas ll was very consistent and professional in making sure I received what I needed to purchase a vehicle. I recommend Mr. Douglas when purchasing a vehicle from Nis consistent and professional in making sure I received what I needed to purchase a vehicle. I recommend Mr. Douglas when purchasing a vehicle from Nissan of Orangeburg. More

Purchased a 2018 Nissan Altima in 2019. I have taken my car to the dealership 6 different times to repair the same problem and no one will call me to try to fix the problem. car to the dealership 6 different times to repair the same problem and no one will call me to try to fix the problem. More

Bought new vehicle from them 2 weeks ago. Was not properly shown all the features, did not get me in and out in the time frame I needed(told them 3 separate times), salesman was not aware of a $50 gi properly shown all the features, did not get me in and out in the time frame I needed(told them 3 separate times), salesman was not aware of a $50 gift card just for a test drive (and I bought a new car) on their website Not a good wat to start off, still waiting for card and touch-up paint. I could go on but won't. The only reason I rated 2 stars was the deal was pretty good. Not a good way to start off a 'business relationship'. More

Even though I wasn't buying a vehicle today Raekwon "Roc" greeted me. He was well manner, so nice, and very helpful! When I decide to purchase a vehicle I will work with no other person but Raekwon. I see a greeted me. He was well manner, so nice, and very helpful! When I decide to purchase a vehicle I will work with no other person but Raekwon. I see a very bright future in that young man!! More

I was able to get in and out of the dealership and Rob Douglas made the process a whole lot easier. He also followed up with me to make sure everything was good. Douglas made the process a whole lot easier. He also followed up with me to make sure everything was good. More

I was very pleased with my customer service when i went I was very pleased with my customer service when i went to Nissan of Orangeburg, My salesperson Raekwon Evans was very knowledgeable of the product i I was very pleased with my customer service when i went to Nissan of Orangeburg, My salesperson Raekwon Evans was very knowledgeable of the product i wanted and he was very respectful during the process . More

Norman is the best hands down. Thanks for all you do in making sure I’m in and out and service went well on each visit. making sure I’m in and out and service went well on each visit. More