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Nissan of Orange Park - Service Center
Jacksonville, FL
751 Reviews
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751 Reviews of Nissan of Orange Park - Service Center
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May 11, 2017
Nissan warranty The customer service given by Chris O'Neil was fantastic. I was having issues for months trying to figure out if I have extended warranty. I originall The customer service given by Chris O'Neil was fantastic. I was having issues for months trying to figure out if I have extended warranty. I originally purchased my car in Texas. Finally he started making a lot of calls until he finally figured it out. The compressor of the AC broke down and thanks to him I only paid $100.00 deductible. If not I would paid over $1,000.00 out of pocket. Thank you More
by Abc
Employees Worked With
Chris O'NEIL
May 10, 2017
Nissan Rogue 2017 We went in for an oil change in a leased Rogue and ended up buying the newer version! Everyone was very kind and patient, especially our sales associa We went in for an oil change in a leased Rogue and ended up buying the newer version! Everyone was very kind and patient, especially our sales associate Liz! We are very happy with our new Rogue and will continue to use services at the Autonation in Orange Park! More
by NissanRedRogue2017
Employees Worked With
Liz
May 05, 2017
Excellent Service We had our Murano in for a recall for ABS and were told that it could tke most of the day so it would be best to just drop it off. We brought it in a We had our Murano in for a recall for ABS and were told that it could tke most of the day so it would be best to just drop it off. We brought it in at 8 a.m. and at 11:00 a.m. we were notified the car was done. WOW, wasn't expecting that. Paul Bergeron done a great job getting set up and Aaron Wright,being the master that he is, had the car completed and washed in quick order. More
by Stephen J Ginder
Employees Worked With
Paul Bergeron, Aaron Wright
November 13, 2016
Amazing I had such an amazing experience! Jerry Learn and Tom were very helpful finding vehicles in my budget and were very informative. This was important to I had such an amazing experience! Jerry Learn and Tom were very helpful finding vehicles in my budget and were very informative. This was important to me, because as a first time buyer I had a lot of questions and concerns. Now I'm the owner of a new Nissan Sentra and I love it! Thank you Auto Nation!!! More
by Ariel Allen
Employees Worked With
Jerry Learn, Tom
October 06, 2016
Outstanding service Ben Mims and the service department provide the best automotive service I have experienced in 35 years of car ownership. Always upfront about service Ben Mims and the service department provide the best automotive service I have experienced in 35 years of car ownership. Always upfront about service required and recommended and cost. Never any surprises. More
by Craig
Employees Worked With
Ben Mims
June 05, 2015
Excellent service from Ben Mims. I have both my 370Z and my wife's Infiniti M35 serviced by Ben and could not be happier. I highly recommend the service department. I have both my 370Z and my wife's Infiniti M35 serviced by Ben and could not be happier. I highly recommend the service department. More
by Craig
Employees Worked With
Ben Mims
April 02, 2015
Service Department Rocks! Though the product was not the best the service department was very helpful and attentive each time I brought my vehicle in. Anthony Ferrizzi went ab Though the product was not the best the service department was very helpful and attentive each time I brought my vehicle in. Anthony Ferrizzi went above and beyond through this difficult time. Though am no longer a Nissan owner the service experience was good. Thanks again! More
by Nissanless
Employees Worked With
Anthony Ferrizzi
March 20, 2015
dream team I can't say enough about the service I received from this dealership. These guys are top notch and do amazing work. They really are a dream team! I can't say enough about the service I received from this dealership. These guys are top notch and do amazing work. They really are a dream team! More
by mlarrabee
Employees Worked With
Brandon Tucker
January 24, 2015
Customer Service We come to this dealership all the time and we have two vehicles with Nissan. We were able to use our coupons we received in the mail. The Sales Mgr C We come to this dealership all the time and we have two vehicles with Nissan. We were able to use our coupons we received in the mail. The Sales Mgr Chris Newton was excellent! He helped us through our process and even provided a loaner car while our vehicles were getting serviced. If you want to purchase a vehicle definitely go see Chris Newton for your purchase! He is the MAN TO SEE. I would definitely take my vehicles back for servicing and upgrade to purchase vehicles with Chris! Ask for CHRIS NEWTON! Want to be handled with excellent customer service ask for CHRIS NEWTON! More
by virgotj
Employees Worked With
Chris Newton
March 20, 2013
We purchased one-owner, garage kept, 1996 Nissan Maxima with 82,000 miles from an older couple who kept it meticuluously serviced, including oil changes every 3,000 miles, with a Nissan dealership. Vehicle with 82,000 miles from an older couple who kept it meticuluously serviced, including oil changes every 3,000 miles, with a Nissan dealership. Vehicle in excellent condition inside and out! Service records were provided indicating prompt service to anything suggested could need attentilon in the future. The vehicle was a gift for our granddaughter in Jacksonville, FL. I drove the car to work frequently for 2 months to be sure it was in top working condition before giving it to her so she and children would not have problems. My husband checked the vehicle often to see if it was using any oil. Never A DROP of oil on our driveway and never any indication of oil being used and the oil was clean. Then we drove the car from our home in Texas to Jacksonville, FL still with no indication of oil being used. We drove the car 2,000 miles and it had 84,000 miles on it when we brought the it to Mike Shad Nissan Orange Park to have the oil changed before leaving it with our granddaughter. David in the service dept was friendlty and helpful. However, when we picked up the car he told us the mechanic had "checked" that we might need to replace the oil sending unit some time in the future but was not needed now. A little over 24 hours later the oil light began to flash. In LESS THAN 48 HOURS THE CAR HAD TO BE TOWED BACK TO THE SERVICE DEPT AND WAS ALMOST A QUART OF OIL LOW and the oil sensor suddenly had to be replaced! We seriously feel the mechanic tampered with the car and caused the problem. The mechanic also said one CV Joint Boot was cracked and would need repairing if it started leaking. Makes us wonder if he may have tampered with it also. It did not appear on the latest Nissan service report we were given upon purchase of the vehicle. Everyone we have told about this situation has been adament that they believe the oil sensor was tampered with as a car does not go from not leaving a drop of oil to suddenly using a quart of oil in 24-48 hours. Everyone we know in Jacksonville has said they will never go to this dealership. Too bad because the people we talked with were very nice but who cares if the mechanics are dishonest. More
by weeden
Employees Worked With
David Shoenberger
