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Nissan of Orange Park - Service Center

Jacksonville, FL

4.5
751 Reviews

751 Reviews of Nissan of Orange Park - Service Center

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August 30, 2018

Awesome I am grateful for being a part of this family. Thank you for having such thoughtful and considerate staff. I was worried when I didn't see Chris, but More

by JANDICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty, Paul Bergeron
August 29, 2018

Love the service. Michelle came to greet me right away and told me she would make sure I was taken care of. She definitely did. She updated me and made sure I was okay. More

by JWL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Aguinaga
August 29, 2018

Spare key in FL Excellent and rapid service delivery, attentive consultants, clean lounge with good wi-fi. Spare key delivery was ahead of schedule and less than the More

by RSOTO259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris O'Neal, Vincent Castrovinci
August 27, 2018

Not recommended Found cigarette ash in my car I don’t even smoke. Went back inside to let you know what I found, took my car back to “ fix it” , only big chunk was va More

by .
Recommend Dealer
No
Employees Worked With
Na
Sep 10, 2018 -

Nissan of Orange Park responded

Thanks for letting us know about this! I apologize that this happened to you! Our employees aren't allowed to smoke in or around the vehicles. I will speak with the service and detailing managers and let this know that this happened.

August 27, 2018

Years of "GREAT" service I have serviced my truck here since its purchase in 2011. I always have it serviced here because of the excellent quality mechanical work. (Shout out More

by DWILTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bergeron
August 26, 2018

Service The level of customer service at this location is very poor. The employees are unfriendly, don't acknowledge you nor make you feel welcome in person o More

by HHSTEVENS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Bergeron
Sep 10, 2018 -

Nissan of Orange Park responded

I apologize that you didn't feel welcomed, but I'm glad that Paul was able to assist you and give you the great customer service you deserve. We are working to improve our customer service everyday and we're thankful for your feedback.

August 26, 2018

Great service Please customer. Everything went well I get out at time that was promised and Michelle the young lady and service was very polite show concerns . More

by RHYMESBLESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Aguinaga
August 25, 2018

Oil change My expected wait for oil change other than that it was great.Everyone was nice and pleasant.I will be back in the future again More

by MCCHODGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris O'Neal
August 24, 2018

An amazing service center and very professional technicians Great service , they AGAIN provide the service My car nedd . I was received with a very courteous and professional maner . I and very happy and defi More

by ROGUE4455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Hall, Paul Bergeron
August 24, 2018

Good service and good people. I am very happy for choosen to purchase my vehicle at your facility. I get the best service at your facility. Paul Bergeron is the best service adviso More

by PEGGYFLAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bergeron
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