Nissan of Orange Park - Service Center

Routine maintenance Had an appt for an oil change and wheel alignment. Michelle was very busy so she had Vince check me in. Michelle informed me about my alignment status Had an appt for an oil change and wheel alignment. Michelle was very busy so she had Vince check me in. Michelle informed me about my alignment status and that I am in need of a brake flush which I will come back for. More

Incorrectly diagnosed an issue Brought the car in for a check engine light. They diagnosed it as needing a throttle body replacement. Quote was $1,200. We took it to Coggin Nissan a Brought the car in for a check engine light. They diagnosed it as needing a throttle body replacement. Quote was $1,200. We took it to Coggin Nissan at the Avenues for a second opinion. They conducted an air/fuel relearn and the problem was fixed - no charge. We will never visit Fuccillo again, and will strongly avise against anyone taking their vehicle to be serviced at Fuccillo. More

Courteous efficient and they keep you statused They always clean and vacuum my vehicle and return it in nice condition and they are always very friendly and they offer courtesy shuttle to get you h They always clean and vacuum my vehicle and return it in nice condition and they are always very friendly and they offer courtesy shuttle to get you home More

Dead Battery I arrived at 8:30 and was out by 10:00. It was very busy but Michelle was very friendly and professional. She informed me that my battery was under wa I arrived at 8:30 and was out by 10:00. It was very busy but Michelle was very friendly and professional. She informed me that my battery was under warranty. My vehicle is less than 2 yr old. More

oil change/tire rotation Overall, I satisfied with the service. Michelle is really friendly and professional toward customers. She makes sure that customer have the idea of ho Overall, I satisfied with the service. Michelle is really friendly and professional toward customers. She makes sure that customer have the idea of how their vehicle's process go. It worth the waiting. More

Nissan service Smooth experience Keep us up to date Good timeliness Thorough with check up My experience was positive and they were professional. I would conti Smooth experience Keep us up to date Good timeliness Thorough with check up My experience was positive and they were professional. I would continue to go to them. More

Very pleasant. Paul, the service adviser, was very helpful Paul is a great service advisor. He is patient and kind. He explained what had been done and the leak in tire was because of small nail and it was fix Paul is a great service advisor. He is patient and kind. He explained what had been done and the leak in tire was because of small nail and it was fixed More

Oil change service. I went in for an oil change, it was late evening and the service person said it would take about 90 minutes. The service was actually finished in les I went in for an oil change, it was late evening and the service person said it would take about 90 minutes. The service was actually finished in less then hour. Wonderful. Great service everytime I bring my car for services. More

Above and beyond From the beginning phone call to bringing my car to me, Michelle went above and beyond to take care of my car . She returned my phone calls in a timel From the beginning phone call to bringing my car to me, Michelle went above and beyond to take care of my car . She returned my phone calls in a timely manner and communicated with me professionally in regards to Nissan service. Pearson Nissan in Ocala service member AlJay also called to check on me as this was a warranty issue. Both individuals helped a great deal More

Michelle commitment to great customer experience I decided take a chance on the Service. Michelle was Professional, great communicator. She went the extra mile to communicate to me. She kept me in I decided take a chance on the Service. Michelle was Professional, great communicator. She went the extra mile to communicate to me. She kept me informed through out the day. Now let’s talk about your sales manager sales person. I came on Sunday afternoon fully expecting to purchase a use Rogue. Sales manager was pathetic and Rude!! lied and was arrogant. I had no trade in and i had a VIP check. I told them Walt and a arrogant xxx. the sales manager Proceeded stand over and basically Told the price of the vehicle Went up because I had no trade in and I already financing. Donot stand over the desk and Intimidation game telling what I should do to get the price. I am the customer.and was treated. The sales manager disrespectable. and arrogant . I hesitate to recommend your dealership. I have owned numerous nissans. I was very disappointed in your dealership the lack professionalism and Customer Service. Two words for your manager Bush League. More