Nissan of Orange Park
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Have had a no hassle experience with friendly knowledgeable staff. Even with less than perfect credit they have put me in a very clean solid truck. I’m thrilled!!! Tony Lafreniere was my sales knowledgeable staff. Even with less than perfect credit they have put me in a very clean solid truck. I’m thrilled!!! Tony Lafreniere was my sales person and along with the rest of the gang have gotten me back on the road. Thank you all at Orange Park Nissan!!!! More
Great costumer service! Tony Lafreniere was a joy to deal with. I’ll definitely come back to look for my next purchase. Tony Lafreniere was a joy to deal with. I’ll definitely come back to look for my next purchase. More
Always a great experience when I come here. The service team always exceeds my expectations. The service team always exceeds my expectations. More
Tony Lafreniere went the extra mile to get our deal done. The vehicle we selected was in perfect condition and at a good value. I would recommend them. The vehicle we selected was in perfect condition and at a good value. I would recommend them. More
Had such a great experience with Tony! He was able to get me into a brand new car quick and easy and he got me a great deal! He was able to get me into a brand new car quick and easy and he got me a great deal! More
Enjoyed the experience. If you need a new vehicle come to nissan of orange park, and ask for Tony Lafreniere. If you need a new vehicle come to nissan of orange park, and ask for Tony Lafreniere. More
Was an amazing helper definitely recommend him did the best job ever ,Was a perfect experience for a first car. best job ever ,Was a perfect experience for a first car. More
Got my first car here at Nissan of Orange Park, Tony Lafreniere, was my sales advisor and did an AMAZING JOB! I very much recommend coming here to purchase and get with Tony if you can. Lafreniere, was my sales advisor and did an AMAZING JOB! I very much recommend coming here to purchase and get with Tony if you can. More
Tony provided Excellent service on the purchase of a Nissan. He explained all details of the vehicle Nissan. He explained all details of the vehicle More
Buyer Beware: The Vehicle Price you pay will include a charge for $2,995 for a service they call Orange Park Nissan Advantage. Even after you tell your salesperson you do not need that service because yo charge for $2,995 for a service they call Orange Park Nissan Advantage. Even after you tell your salesperson you do not need that service because you live over 2 hours away and would not use it. My sales person Joseph (Cowboy) told me ok no problem and that he would remove that charge. He asked me sign to quote sheet with the Nissan Advantage charge removed and said they will go check my credit. Of course, this sheet they now claim magically went missing. I went through the sales process on 8/28 and I didn’t realize that the service I was told would not be there was actually included/rolled into the Vehicle price. None of the paperwork I signed had that charge amount detailed or explained I was purchasing it. My deal had to be rewritten a few weeks later for bank approval and I had to drive back to the dealership to re-sign just the finance papers on 9/18. That is when I noticed the increase in vehicle price, I was paying from what my salesperson told me I would be paying. I asked to have the increase charge removed and I was told there was no paperwork showing the original price and nobody would confirm that the Orange Park Nissan Advantage charge was rolled into the vehicle price. When I got home, I checked my old paperwork and sure enough one of the documents included was the Orange Park Nissan Advantage again no where on that sheet does it say I was paying for this service. Marty did take $1,150 off of the charge for the service but did not refund the full charge but that day he claimed he did not know the online price or price I was quoted for the vehicle. Next day I called Marty and explained I was not supposed to be charged for this Orange Park Nissan Advantage and I asked for it be fully removed, and he even confirmed the original online price with me over the phone. He said he would get back to me. I called back on Thursday, Friday, Monday, and of course every time I called, he was busy or nowhere to be found. Finally, Tuesday after my second call I got a hold of him, and he tells me there is nothing that he can do. Mind you I’m still within 30 days and not only did I not know about this charge, I was also not told that this charge is non-refundable. I told him I would like to speak with Sean Cowley he said he is not here and would be very difficult to get a hold of him since he is in and out of different dealership. I sent a message to the contact GM Sean Cowley on the website and have not heard back yet. I’m not asking for any extra discount I just want to pay what the vehicle was listed for and what I agreed to with my salesperson. Stay away from this dishonest and deceptive dealership. No Markups and No Surprises is a lie. I only hope this is not how other dealers under the Morgan Auto Group operate. More