Nissan of Omaha

Smooth process and not an all day event Thank you Lianna for the SMOOTH process of getting me into my new wheels it was STRESS FREE :) Even though I had a work meeting they accommodated the Thank you Lianna for the SMOOTH process of getting me into my new wheels it was STRESS FREE :) Even though I had a work meeting they accommodated their time with mine, THANK YOU :) More

Lianna Luallin- fit and patient My girlfriend came to buy another Nissan Altima after an accident that totalled her car. It was a pretty tense 2 hours but Lianna Luallin was so patie My girlfriend came to buy another Nissan Altima after an accident that totalled her car. It was a pretty tense 2 hours but Lianna Luallin was so patient to hang with us. She ran back and forth from us to her manager so many times that Jason, the manager finally came out to help. Hai, my girlfriend, ultimately got what she wanted and everyone in the dealership, especially Lianna, were very professional and clear when answering a question. Definitely a 5-star experience. More

Awesome stress free overall great experience I gave Nissan of Omaha a 5 star review due to a few reasons, #1) i was feeling overwhelmed and stressed about buying a different vehicle and little ne I gave Nissan of Omaha a 5 star review due to a few reasons, #1) i was feeling overwhelmed and stressed about buying a different vehicle and little nervous but when i walked into Nissan of Omaha i felt calm and not so nervous. Sales associate LIANNA LUALLIN was so nice and caring and not to mention knowledgeable(very) about the vehicle's and programs that were being offered. Anthony Tamayo was a great help as well he was super friendly and took the time to explain things clearly about how trading in a vehicle works.Nissan of omaha is a great Auto dealership that i would recommend time and time again More

Professional and Great Service I recently purchased a new Murano. Every person I worked with at the dealership was friendly and professional, from sales through finance and the serv I recently purchased a new Murano. Every person I worked with at the dealership was friendly and professional, from sales through finance and the service department. Their attention to detail was meticulous and they were considerate of my time. I was very pleased with my experience in every aspect and will definitely go back and recommend them to family and friends. More

Random act of kindness I would like to give my praise to Ryan in service. He came after hours to my hotel to fix my Nissan Altima that did not happen to turn off. He is a I would like to give my praise to Ryan in service. He came after hours to my hotel to fix my Nissan Altima that did not happen to turn off. He is a great guy! He went above and beyond. I would hope Mr. Jones takes care of this employee and recognizes him due to his dedication. Thanks again Ryan. You calmed my nerves! More

Horrible experience with service. We have purchased two Nissan Rogues in the last three years. The first was at Nissan of Omaha. The ordering experience was average but took forever We have purchased two Nissan Rogues in the last three years. The first was at Nissan of Omaha. The ordering experience was average but took forever as they shuffle you from one room to the next and push really hard on all of the upsells. And they'll ask you again and again about completing the survey. That's not what made them lose our business. They lost our business because of their service department. Each and every experience was horrible. We picked Sid Dillion in Lincoln for our second Rogue. The purchasing experience was much more pleasant and we were in and out in just over two hours and that included trading in two cars. Unfortunately my new Rogue is leaking water through the hatch, a I mean a lot of water through the hatch! I called Nissan of Omaha to take care of it. They weren't helpful at all and told me that I needed to bring it in to have it looked at and if I needed a loaner car there wouldn't be one available for 3 weeks! (I hope it doesn't rain or snow during that time!). I called Sid Dillion to see if they would advocate for me with the Omaha Dealership. They said, we don't have to do that. We'll come pick up your car and leave you with a loaner and when the car is ready, we'll deliver it to you. I was overwhelmed! What amazing, unexpected, above-and-beyond service! I'm glad they carry lot of brands as I'm forever loyal to Sid Dillon!! A little about my poor service experiences with my first Rogue that caused me to not buy with them ever again: - First service, they cracked my windshield. - Took car into get XM radio serviced - they kept telling my son that it would be ready in a little bit. Six hours later...he was still waiting. - Took car back in for XM radio (didn't fix first time) and to service air conditioner. Said both were fixed, neither were. - Took car back in for XM radio and air conditioner. When I went to pick it up, they couldn't find my car! Beware!!! More

Service department clueless Sales was great but after that it went down hill, I left gate card in old car and they said they would mail it, its been 3 weeks and still haven't rec Sales was great but after that it went down hill, I left gate card in old car and they said they would mail it, its been 3 weeks and still haven't received gate card. Financed at dealership with the plan to refinance at my local bank but Dusty in finance said had to keep loan for 6 months before you could refinance and this seemed weird to me so I called bank and they said I could pay off any time and the dealer told me that because they don't get there fee if I refinance within first 6 months. DVD player not working and alignment was off so they said bring it in on this date and they would take care of and asked them to tint windows also. Got a call later that day and they said it was ready to be picked up but only the windows were done and said they didn't know about it because "I" didn't tell the right person when I dropped it off. I drove in the service lane and talked to the service rep. That is all I know to do I guess customers are supposed to know there procedure at Nissan Of Omaha More

Worst dealer of Nissan Someone has to teach( internet manager), how to treat customers and how he is got this manager post. If we are buying car from them,they will treat we Someone has to teach( internet manager), how to treat customers and how he is got this manager post. If we are buying car from them,they will treat well otherwise you can't get any respect from them. Don't bargain with them. More

0 stars isnt possible. This dealership is unprofessional and will say anything to get your initial business. They are high pressure and rude. They have very high turnover wi This dealership is unprofessional and will say anything to get your initial business. They are high pressure and rude. They have very high turnover with sales and service writers. Do yourself a favor and avoid this dealer at ALL COST. I leased a car from them. It took almost 2 months to complete the paperwork and I was late registering my car waiting for the paperwork. They put my sales tax in wrong and i had to fight for another 2 months to resolve that. The car was missing the fuel cap and they gave me a used one. When I questioned it i was insulted by the General Manager Rodney who told me if i didnt like it he would take the car back and cancel the lease. I left it alone and went through my lease. Near the end of the lease I wanted to buy out my lease and sell my vehicle to allow me to get something that was more comfortable for my knees. I was quoted a time to come get the paperwork completed and when I arrived with my family to complete the process i was told it would take more than an hour to wait until someone was free because the only had 2 finance people available. Then when I returned i was confronted again by the GM Rodney and treated with little respect. After a 2 month wait i was able to get the title of the car and sell it to another person. It has been 6 months since this final transaction and I am still getting hassled by the dealership to trade in my car or have it serviced when they required "assist" in the sale to my private party buyer. They know i dont have the vehicle any longer but continue to call email and send mail. Do not deal with this company. More

Two Thumbs Up for Curtis! This place is great w/ a great staff. There's no pressure from any of dealers and they will give their all to make sure their customers are all smile This place is great w/ a great staff. There's no pressure from any of dealers and they will give their all to make sure their customers are all smiles. I just purchased an amazing car 5 star car and it was sold by an awesome dealer named Curtis. I haven't felt this great about purchasing a car EVER! I'm sure all of the salesman and/or saleswoman are all great, but I can only speak for my very own car buying experience. Curtis is awesome and will not give up until the customer is satisfied. I will gladly shop their again in the future, and I will also spread the word to friends and colleagues at work. More