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Nissan of Old Saybrook

Old Saybrook, CT

Overview
Reviews
Vehicles
4.6
118 Reviews
To help simplify the process, we accept payment with all different types of budgets and credit. Our finance department is top-of-the-line, and nobody leaves our office without anything less than a smile and an affordable monthly lease payment. Drivers can even click to explore our new Nissan inventory and used car inventory online and begin searching for your next vehicle from the comfort of your home.
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295 Middlesex Turnpike

Old Saybrook, CT

06475

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buying experience

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Showing 118 reviews

September 30, 2026

Took a long time. Staff nice and explained everything. Toilet difficult, not clean and was old. More

by secant_glasses.18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 01, 2026 -

Nissan of Old Saybrook responded

Thanks for sharing about your experience with Nissan of Old Saybrook. We appreciate your business and hope to see you again soon!

September 29, 2026

Called for an appt, was in the area and they took me in within 3 hrs. Great to deal with More

by pvachon27
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Nissan of Old Saybrook responded

We’re glad we could fit your Nissan Rogue in within three hours. Hearing that the process felt smooth and that we were easy to deal with means a lot to our team.

September 29, 2026

Nissan for life primarily because of treatment I consistently get with service dept for years More

by verzillod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember her name
Print
Sep 29, 2026 -

Nissan of Old Saybrook responded

Hearing you’ve consistently received outstanding care from our service team over the years means a lot to us. We’re honored to be your choice for service on your Rogue.

September 24, 2026

It was a Saturday so they were short so it just took a little longer More

by lorrainejp
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Nissan of Old Saybrook responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Old Saybrook are glad to have you as a customer.

September 20, 2026

I am failing to understand why updating my software is a charge. Phones, computers, apps, everything updates automatically. The charge is $299? I call xx. Also, the whole in my rug is due to the padding sli More

by Janlferraro
Recommend Dealer
Yes
Print
Sep 29, 2026 -

Nissan of Old Saybrook responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Old Saybrook are glad to have you as a customer.

September 17, 2026

Everyone was courteous, kind, and professional. They did what they said they were going to do and I'm happy with what they did. I'll go back for more service in the future. More

by PCMRIVER8
Recommend Dealer
Yes
Employees Worked With
Robert
Print
Sep 17, 2026 -

Nissan of Old Saybrook responded

Your mention of our team’s courtesy, kindness, and professionalism reflects the standard we set for ourselves. Our service department is pleased we could complete the work on your Nissan Frontier as promised, and knowing you’ll return for future service means a lot to us.

September 17, 2026

They dropped me off at the store and picked me up amazing I would recommend More

by Korshal
Recommend Dealer
Yes
Employees Worked With
Idea
Print
Sep 17, 2026 -

Nissan of Old Saybrook responded

We’re glad our courtesy shuttle made your Nissan Pathfinder service more convenient. Your recommendation means a lot to our service team.

September 16, 2026

It was a good experience. They explained everything that needed to be done with my car. Got it all done and made me happy. More

by CRAIGHEUGHINS
Recommend Dealer
Yes
Print
Sep 16, 2026 -

Nissan of Old Saybrook responded

Clear communication is at the heart of our service department’s work. Knowing that our explanations helped you feel confident and that the work on your Kia Forte met your expectations means a lot to our team.

September 11, 2026

I was very pleased with everyone that I delt with to help make my purchase. More

by JANLYN57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason at the front desk was very helpful with getting things done. Jordan was easy to talk/ make the deal with . I also needed extra help with basic set ups on my new car , a sales man, can’t remember his name, sorry, was amazingly helpful!
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Sep 18, 2026 -

Nissan of Old Saybrook responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 11, 2026

Great experience. Employees Kat, Mariah, and the service manager were on top of everything. Kat let me know their dealership had the shutter assembly in stock and Mari More

by Robert DeRoehn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat, Mariah, Service Manager
Print
Sep 11, 2026 -

Nissan of Old Saybrook responded

Your Nissan Altima received attentive care and timely updates throughout its service. Knowing you felt informed about parts availability and necessary repairs is rewarding. Your five-star rating and kind words mean a great deal to our service department.

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