Nissan of New Rochelle

I bought a 2011 CPO Nissan Maxima from sales manager Junior. After 2 months and driving 3000 miles, I went for oil change at Midas. The midas told me all 4 tires need to be replaced as the threading was Junior. After 2 months and driving 3000 miles, I went for oil change at Midas. The midas told me all 4 tires need to be replaced as the threading was 3/32". I checked it myself and wash shocked. I called Nissan and they asked me to bring the car to their service center for checkup. They told me the thread is 4/32" ( I disagree as I checked it myself) and the tires will last for couple of months. I told them that it does not satisfy the CPO condition which clearly states that car tires should have 50% tread life left. I was asked to speak to Junior. I called Junior and he spoke very rudely to me and said I have bought a second hand car and car tires only last for 15,000 miles. I have already driven over 3000 miles and the tires can go bad. He refused to acknowledge that CPO cars are suppose to have 50% tread life left. I feel cheated as I need to spend over $ 1100 to replace them. I read that this is a very common practice among some dealers ( they are aware the that tires need to be replaced but still sell it as CPO car). I would not recommend anyone to but car from this dealership and especially from Junior. More

I purchased a 2011 rogue with 21,000 miles and they gave me it with out inspection with bad tires and dirty.. Brian said to bring it back bc they didn't have time to check on it because they just got the ca me it with out inspection with bad tires and dirty.. Brian said to bring it back bc they didn't have time to check on it because they just got the car from the auction the day before.. After they "check" everything and say that the tires pass the inspection I got a postal card with coupon saying that tires needs to be replaced soon.. Really? I paid $17,000 and now I have to change the tires?... I've been calling for 3 weeks and Brian never return phone calls, Igor(general manager) is never there and the service manager don't want to deal with it.. Very dissapointed.. Also I called the 1800 number to complain and they can't do anything. More

They do not keep their sales promises! They told me I'll get 90 days of XM radio subscription but they have never sent it to me. Whenever I call about it they forward my call to an answering machine t I'll get 90 days of XM radio subscription but they have never sent it to me. Whenever I call about it they forward my call to an answering machine that does not accept any messages. The dealer stated that the vehicle will include a blue tooth connection but it was not included. I called Nissan's consumers affairs and nothing is being done. I will file soon a BBB report and will find every opportunity to complain about then in the internet and every possible other media. More

I went here mainly to just get information being that my car at the time was slowly falling apart. I told the sales man right away that I wasn't buying a car being I had horrible credit, ect.. Long story sh car at the time was slowly falling apart. I told the sales man right away that I wasn't buying a car being I had horrible credit, ect.. Long story short. He got me approved. But I didn't like that I wasn't offered a test drive, he never went over the car with me. My monthly payment changed in a matter of a hour. It went up by $80! I'm sorry but that is a lot of money! Overall it was a ok experience but I didn't feel as though he was personal with me but instead I was just another commission check for his end of month numbers. Double check everything before you leave !!! More

Jonathan Ballin (Internet sales mgr) gave us an awesome leasing experience. This was by far the most straight forward car leasing experience for us. He is Honest and does not believe in typical, dirty sa leasing experience. This was by far the most straight forward car leasing experience for us. He is Honest and does not believe in typical, dirty sales tactics. I'm very pleased with his service and ethics. Premium Nissan is worth the short drive out to New Rochelle - it's worth it to get a fair & straight-forward deal while being treated respectfully and truthfully. Thank you again Jonathan! More

Found a beautiful Infiniti FX35 on premium nissan website at a ridiculous price. I was hesitant that a price that low was possible on this vehicle. I called the used car manager junior. I asked what was wron at a ridiculous price. I was hesitant that a price that low was possible on this vehicle. I called the used car manager junior. I asked what was wrong with the vehicle that he had it so cheap? Junior says the car is in immaculate condition. I didn't believe him till I got there at the dealership, by the way he told me also that he would have the car pulled out and cleaned so I was able to test drive the vehicle, junior was a man of his words the car was immaculate and drove like it was new, junior put on a plate on the car and said enjoy your test drive? I asked are you coming he said no, I was thinking are these guys nuts letting a customer take the car on a test drive myself? He said he doesn't believe in pressure sales tactics at premium, the car drove like a dream, and I'm thinking I have a trade lets see if they try to low ball me on my trade, to my surprise they gave me what I was expecting for my trade. Did I mention this was the day after the snow storm we had? I couldn't be more satisfied with my purchase if my pre owned FX35. Shay also the finance manager was also exceptional, these guys at premium nissan is grateful to their customer. This was a hard things to write especially when All I have had bad experiences at most all dealerships. If anybody is looking for a car and want to be treated like a human being go to premium nissan! Wow! Exceptional service and no bull. Thanks to you Junior and Shay! More

This was an excellent experience for me. I was very intimidated about buying a new vehicle, and Jonathan made the entire experience easy and fun. Right from the beginning, we trusted Jonathan. He found intimidated about buying a new vehicle, and Jonathan made the entire experience easy and fun. Right from the beginning, we trusted Jonathan. He found us a better price than any of the dealerships I had contacted- which was quite a few, spanning over 4 states! This dealer made the event of buying a new car seem an enjoyable, fun task, as opposed to the terrifying experiences of so many people I had read about online. I highly recommend this dealership and their wonderful associates to anyone who is looking to save time and money in buying a new car. More

I purhcased a Nissan Sentra in 2008. I thought, I had a great deal except that of all my friends who owned Nissan's, I was the only one without an automatic door key. I later learned from having my car ser great deal except that of all my friends who owned Nissan's, I was the only one without an automatic door key. I later learned from having my car serviced at other dealships that the automatic door key was provided to all new customers and it would cost 250 to me as a replacement. I wouldn't purchasing anything from this dealership ever. More

Premium Nissan is hands down one of those dealerships that puts customers needs first. They are so confident that they are giving you the best price that they will encourage you to shop around first. My that puts customers needs first. They are so confident that they are giving you the best price that they will encourage you to shop around first. My experience here was great! After coming in from another Nissan Dealer whose advertised price was $3000 below what the actual price of the car was I dealt with Andrew at Premium Nissan, I told him what I was looking for how much I wanted to pay and the rest was history. I received a fair price for an amazing well kept well maintained 2010 Maxima SV. Even the finance department took time to make sure I was comfortable with my purchase. My company an Premium do a great deal of business together and I was refreshing to walk into a dealership and feel like your doing business with family. If you are looking for a Nissan hands down you might want to check out Premium Nissan. Ask for Andrew! More

Decided to search out CPO Nissan Xterra's on the Nissan website and found a 2012 Xterra with low mileage at a great price. I called Junior to make sure the car was still available and then scheduled an app website and found a 2012 Xterra with low mileage at a great price. I called Junior to make sure the car was still available and then scheduled an appointment to see the car THAT night! Junior was very helpful,knew what he was doing, knew his car and what it was worth. We took the car for a test drive while he worked with his appraisal guy to evaluate our trade in. I must say he really prices his cars well. We got back and discussed figures and he really did try to work with us. We weren't sure at first and wanted to think about it overnight. He he allowed for us to put a hold deposit on the vehicle so we wouldn't have to worry about it being sold within the next day or so. We later decided this car was the car for us. The car was in tip top shape and we were very pleased with the service we recieved from this dealership. The finance manager was very friendly and knowledgeable. He thoroughly explained what we were signing and what warranties were offered. I never felt pressured or rushed here. I am very happy with my CPO Xterra, the service here and with Junior. More