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Nissan of New Braunfels

New Braunfels, TX

4.4
110 Reviews

2077 North I-35

New Braunfels, TX

78130

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110 Reviews of Nissan of New Braunfels

March 26, 2025

Expensive! Had a misfire on a Rogue. Local shop couldn't figure it out after replacing coils, plugs and a valve cover gasket. Sent me to the dealer. It get a $ More

by Locally miffed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Sinwich
Mar 27, 2025 -

Nissan of New Braunfels responded

We strive for transparency and accuracy in our services, so it's disappointing to hear about the issues with the pricing and diagnosis. If you'd like to discuss further or have any questions, please feel free to reach out directly. Thank you, Ben Nash - General Manager - (830) 420-5241

March 19, 2025

Caroline provided outstanding professional customer service. Deserves a Promotion ,everyone at the dealership was great. More

by lee.brooks44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Suarez
Mar 20, 2025 -

Nissan of New Braunfels responded

Lee, we're delighted to hear Caroline and the team at Nissan of New Braunfels provided you with outstanding service. Your feedback is much appreciated!

March 17, 2025

My used car Purchase was great! !! Finance helped me get approved and a very nice full coverage warranty at my payment I could afford!!!! I totally recomend More

by ROGUE 1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NOE COBOS
Mar 17, 2025 -

Nissan of New Braunfels responded

We're delighted to hear that your used car purchase went smoothly at Nissan of New Braunfels! It's fantastic that our finance team could assist you with an affordable payment plan and warranty. Thank you for recommending us, and enjoy your new ride!

March 14, 2025

Terrible experience with this Nissan dealer. These guys take the bait and switch technique to a whole different level. They lure customers by advertising relatively lower prices for some vehicle More

by fmartin99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
finance guy
Mar 14, 2025 -

Nissan of New Braunfels responded

It sounds frustrating and not at all what we aim for in customer service. We appreciate the feedback and would like to address this issue further with you if you're open to it. Please feel free to reach out anytime. Thank you, Ben Nash - General Manager - (830) 420-5241

March 06, 2025

Profit over People at Nissan New Braunfels! If I could give this place zero stars, I would... be ready for the shakedown! Do NOT trust this place, especially Garret Kinsey Be Warned...Thi More

by Rich L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Garret Kinsey
Mar 06, 2025 -

Nissan of New Braunfels responded

Rich, your experience sounds incredibly frustrating and not at all what we aim for. We take these concerns seriously and would like to address them directly with you. Please reach out when convenient so we can discuss this further. Thank you, Ben Nash - General Manager - (830) 420-5241

February 17, 2025

Wasted a couple hours here today. Advertised "Certified" price was $15595 but once we sat down to do the deal it went to $20k which included $2k for some lame "protection plan" and $2 More

by bradford72
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Kai
Feb 17, 2025 -

Nissan of New Braunfels responded

Kevin, this feedback is hard to receive, as we are committed to transparency throughout the sales process and want our customers to feel accommodated throughout their time working with us. I would be grateful to speak with you and work toward regaining your confidence in our service. Please consider reaching out directly. Thank you, Ben Nash - General Manager - (830) 420-5241

Feb 18, 2025 -

bradford72 responded

Ben, I'm sure you have my number. If it's important enough to you, you'll reach out to me.

January 12, 2025

Love this place. Talk to Sierra , she is the best. She is such a sweet young lady. More

by shaferk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra
Jan 13, 2025 -

Nissan of New Braunfels responded

We are glad to hear that Sierra provided excellent service. Thanks for choosing Nissan of New Braunfels!

January 07, 2025

This is the second time I have bought a car from this dealership. The staff are always friendly, they work with you to make sure everything is what you want. They have more options available than most de More

by Samantha F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr
Jan 07, 2025 -

Nissan of New Braunfels responded

Samantha, we're delighted to hear that JR and Garret provided you with such a positive experience at Nissan of New Braunfels. Thank you for choosing us again, and we hope you're enjoying your new car!

January 05, 2025

This was my first time buying a car from a Nissan store, and I’m so impressed! Garrett was great and he made the process easy. I’m loving my new car! More

by Rachel Martinez
Recommend Dealer
Yes
Employees Worked With
Garrett Kinsey
Jan 06, 2025 -

Nissan of New Braunfels responded

Rachel, we're delighted to hear that Garrett made your first experience with Nissan of New Braunfels a memorable one! Enjoy every moment in your new car and thank you for choosing us!

January 05, 2025

Nissan NB is simply the BEST! No pressure salesman. Working best deal possible for me. More

by luensmann5
Recommend Dealer
Yes
Employees Worked With
JR Bobadilla
Jan 06, 2025 -

Nissan of New Braunfels responded

Thank you for leaving Nissan of New Braunfels a five-star review! We are happy to hear that you found a new ride you love.

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