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Nissan of Mission Hills

Mission Hills, CA

4.4
116 Reviews

11000 Sepulveda Blvd

Mission Hills, CA

91345

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116 Reviews of Nissan of Mission Hills

January 22, 2023

Worst experienced I ever had. Guys run my credit and I have 780 credit score. We agreed to DP and terms and when im about to sign docs, they want more more DP and more terms. The More

by solomonmagana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Simon, Dieon, VEiia
Jan 24, 2023 -

Nissan of Mission Hills responded

Solomonmagana, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

March 12, 2022

Great experience got the 2017 Maxima for a good price and my car salesman Brian was professional, patient and polite. Would definitely recommend checking out Nissan of Mission Hills when searching for a new More

by Tlcbeme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 15, 2022 -

Nissan of Mission Hills responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 16, 2022

Always happy with the service i receive here. Very well informed advisors to help you out. Good job! More

by Sy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martha
Feb 18, 2022 -

Nissan of Mission Hills responded

Sy, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Mission Hills!

February 06, 2022

If I could give ZERO stars-or negative stars- I would. Sales people are vultures and rude and don't know jack crap about their products. Sales manager is a tube sock. Went in to preorder a car- the new Z. More

by Dissapointed Z enthusiast
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sales Manager, David Aguilar
Feb 08, 2022 -

Nissan of Mission Hills responded

Dissapointed Z Enthusiast, we regret to hear that you had a negative experience with us.

November 14, 2021

They contacted us to come purchase this 2021 armada and we drove over 50 miles and the car wasn't there... I'll never do business there again and stop lieing to people that very unprofessional More

by Ives66bird
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sharon and ida
Nov 18, 2021 -

Nissan of Mission Hills responded

Hi Ives66bird, we regret to hear that you are displeased with your recent experience with us.

September 04, 2021

Employee named Sam really helped me out today and made sure I left with car that I was content with. Highly recommend people go to him was very helpful and will do his best to get you the car you want. More

by Daniel_sobalvarro1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 07, 2021 -

Nissan of Mission Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 25, 2021

I'm always happy with the service I get from them . Brandon Simpson returns my call and is very accurate with his calculation as to the time my car will be there for the job done. They're very honest t More

by Divina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Simpson
May 01, 2021 -

Nissan of Mission Hills responded

Hi Divina, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 30, 2021

Always a good job done by him and his team.Service was Always a good job done by him and his team. Service was done in less than an hour on a Saturday morning, that was awesome. More

by terezono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lucero
Apr 11, 2021 -

Nissan of Mission Hills responded

Terezono, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

March 12, 2021

I went in last Sunday for an ad car and was told they had just sold it the day before. They attempted to sell me a full price model, but I told the sales manager I would rather wait until the coming Friday a More

by Jamil_david@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heavyset Hispanic male sales manager
Mar 16, 2021 -

Nissan of Mission Hills responded

Hello Davis, we regret that you did not find the car you were looking for during your visit, sometimes our specials last all month because we have cars in transit, we will be happy to notify when you arrive a new stock of the car you are looking . We appreciate you bringing this experience to our attention. We look forward to hearing from you.

Mar 16, 2021 -

Jamil_david@yahoo.com responded

Respectfully, I was not offered the opportunity to apply the same deal to a future “in transit” vehicle, nor offered a similar deal on a model that was available. Rather, the sales manager attempted to substitute the next model, a vehicle that costs about 10% more. Where I would expect the lease to proportionally increase about 10%, he instead attempted to raise it 300%. It is difficult to view this as a good faith effort to provide the advertised vehicle. I have opened complaints with the Better Business Bureau and the California Attorney Generals Office. If this bait and switch tactic is not already illegal, it should be.

February 23, 2021

This is one of the friendliest dealerships I've gone to yet, would definitely recommend to my friends and family. Very kind and well informed product specialists that made everything go smoothly. More

by Pablol24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Feb 27, 2021 -

Nissan of Mission Hills responded

Pablol24, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Mission Hills. We hope to be of service to you again in the future. Best wishes, Nissan Of Mission Hills

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