Nissan of Mission Hills

Thank you for your attention and your kindness Al-Amin helped me at all times helped me at all times More

Al Amin was excellent. Had already had a couple cars ready was us to test drive based on our conversation and what we were looking for. He also worked with us on price know Had already had a couple cars ready was us to test drive based on our conversation and what we were looking for. He also worked with us on price knowing that we had a number in mind. Made things seamless and easy. Thanks Al! More

From the moment I drove up, I was greeted and directed to a knowledgeable and friendly staff member. I was given a thorough explanation of what I needed, and was given different options to get things fixed. a knowledgeable and friendly staff member. I was given a thorough explanation of what I needed, and was given different options to get things fixed. The service manager, Mel, was extremely helpful and made us feel secure that things were going to be done correctly More

Amazing facility & customer service! This is my place. It says a lot when you can trust a business. This is my place. It says a lot when you can trust a business. More

They worked with me and they were very nice. And they were very helpful. Thank you Nissan mission hills And they were very helpful. Thank you Nissan mission hills More

This is the best Nissan service department I have ever taken my vehicle to. They are trustworthy, extremely efficient and super knowledgeable about my vehicle's needs. I have been personally greeted by up taken my vehicle to. They are trustworthy, extremely efficient and super knowledgeable about my vehicle's needs. I have been personally greeted by upper management, including the service director which was a most welcome surprise. They truly care about their customers and establishing a lasting relationship. I will continue servicing my vehicle at Nissan of Mission Hills!! More

Thank you to Steve, Kim and Ricardo, it was amazing from the very start to end. the very start to end. More

Came in to ask a few questions on my vehicle because it has so many features it’s a little confusing and I got taken care of. has so many features it’s a little confusing and I got taken care of. More

I took my car to Mission Hills for a repair and I agreed to the $205 diagnostic test. NMHills called me with what was needed to fix my car. My quote was almost $600 and I said yes go ahead and repair it. Tw to the $205 diagnostic test. NMHills called me with what was needed to fix my car. My quote was almost $600 and I said yes go ahead and repair it. Two days later I picked up my car and the same thing happened again for what I brought it in for repair. I called them back and told them the same problem for the repair just happened again less than 24 hours. I took my car back and they checked it out and said the repair can’t be fixed unless another was done and It would cost $770 and they would cover the labor. I told them I couldn’t afford the extra $770 and told them they misdiagnosed the car and it was their fault not mines. NMHills told me it was nothing they could do about it unless I had them fix the additional repair. I told them I was going to sue them in Small Claims Court they told me to go right ahead. During my conversation with the manager of service he was very unprofessional and disrespectful. NMHills was served by the Sheriffs Dept. My scheduled court date NMHills called me and said they’re refunding my money and to dismiss the Small Claims Court case and come there and pick up my check. When I went to pick up my check they had nothing to say, no apologies, no comment just very rude, terrible customer service. You find out how good a business is when things go bad, not when it’s good. Good luck taking your car in service. I’ll never go back or I’ll make sure I share my experience with everyone I know. More