Nissan of Mission Hills

Used car purchase This is the worst dealership experience that I have ever had. I purchased a 2013 chevrolet Captiva that needed some minor fixes. I had to take the car This is the worst dealership experience that I have ever had. I purchased a 2013 chevrolet Captiva that needed some minor fixes. I had to take the car into their service center 3 times to repair a tail light and headlight bulb. After the second visit I was assured that the problem had been fixed, but when I went to pick up the car after hours, it was sitting in the same place that I had parked it in the morning, and nothing had been done. The headlight bulb was still out of place, they had obviously not even looked at it. Now, after about 5000 miles I am having some serious problems with the car, and the mechanic I am using tells me that the initial trouble codes for my current problems were cleared and reset just before I bought the car. Trying to get anyone there on the phone is impossible. As soon as you say that you have a problem, you get put on hold, then connected to someones voicemail. I have yet to have anyone return a call when I leave a message, and I have left at least 5 or 6. More

Awesome service This dealer has amazing people that go out of their way to help customers. They make you feel welcome and help you get the deals you want. I definitel This dealer has amazing people that go out of their way to help customers. They make you feel welcome and help you get the deals you want. I definitely recommend this dealer. More

Altima 2017 sr Awesome experience excellent salesman im satisfied i will tell to all my friends and family about this dealer, my only concern i got hight apr even m Awesome experience excellent salesman im satisfied i will tell to all my friends and family about this dealer, my only concern i got hight apr even my credit is excellent More

Worst experience ever. The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D". I had a recall on my Nissan Versa and felt l The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D". I had a recall on my Nissan Versa and felt like I'm begging for help. I left several messages to the general manager Cindy East , her customer service manager Jay Eckers and several other employees. I was totally ignored. The recall was for the Air bag and the red light Air Bag on my dashboard was flashing. Stay away from this dealership. It's a total heartache and a disaster dealing with them, a total failure. You won't believe until you experience it yourself. More

joe the sales rep is great/ The only person not even trying to lower the car price was finance guy. He looked and talk very stresseful But overall good experiance I will defene The only person not even trying to lower the car price was finance guy. He looked and talk very stresseful But overall good experiance I will defenetly recommend Joe to my friends Took the time amd the steps to make the buyer feel sure about what i wanted More

Best ever...have bought many cars over the years This is by far the most progessional, knowledgeable and informative dealership I have ever encountered. They are honest and showed genuine interest i This is by far the most progessional, knowledgeable and informative dealership I have ever encountered. They are honest and showed genuine interest in my needs. Ever body was very friendly and the dealership was spotless. I would recommend them for anybody needing a new or used auto. Great Staff! More

Great experience! Didn't think I would leave in a brand new car today. I was just browsing but the manager gave me a deal I could not refuse. Jose Reano made my deal as Didn't think I would leave in a brand new car today. I was just browsing but the manager gave me a deal I could not refuse. Jose Reano made my deal as easy as can be and I'm definitely a happy customer! More

Excellant Staff and very friendly I visited this dealership several times, to shop for the perfect vehicle. Every time I went, the salesperson was friendly and helpful. This was diffe I visited this dealership several times, to shop for the perfect vehicle. Every time I went, the salesperson was friendly and helpful. This was different, from other dealerships I visited. Because of this, I bought my Nissan Altima from Charlie More

leased my maxima here leased my Maxima here. Very helpful and friendly. I have no idea why the bad reviews. Very courteous people and a clean place to purchase a vehicle. leased my Maxima here. Very helpful and friendly. I have no idea why the bad reviews. Very courteous people and a clean place to purchase a vehicle. thanks! More

fell victim to spot delivery scam tried to get a car after the credit inquiry and street signing loan agreement only to get the run around the next two days to finally be told we weren tried to get a car after the credit inquiry and street signing loan agreement only to get the run around the next two days to finally be told we weren't approved And even after being pressured to leave a down payment when money was scarce. More