Nissan of Midland

Great customer service! Sarah worked hard to get me into a car that I wanted, at the price I wanted. She worked diligently to provide the best costumer service that she could Sarah worked hard to get me into a car that I wanted, at the price I wanted. She worked diligently to provide the best costumer service that she could and it showed! I would definitely let anyone know that they should use Nissan of Midland for their car buying experience. More

Did unneeded work and denied needed work. William was great but otherwise the service we recieved at this shop was completely unacceptable. Our vehicle was in this shop over a month for transm William was great but otherwise the service we recieved at this shop was completely unacceptable. Our vehicle was in this shop over a month for transmission problems, apparent electrical issues and the rear wiper not working. The transmission was under warranty. It is what apparently took them forever to fix. Got the vehicle back and had the same exact problems immediately. Went online to some Nissan forums. Discovered it was probably a bad battery. Replaced the factory battery and all the transmission and apparent electrical issues are gone except the rear wiper not working. My vehicle was in this shop a month and got a whole new transmission because the factory battery was dead. You'd think they'd check things like that first. Now the rear wiper. When we bought our vehicle used at one of this places sister stores we were told it had no wrecks and we were down a clean car fax. We decided to at the time of purchase to get an extended warranty. Nissan claims the vehicle was wrecked and won't service the warranty. They apparently decided this themself and have shown us nothing to support this assertion. They also seem to have pre denied the service claim. I do not believe they have even tried to get it approved through the extended service warranty. They are also quoting $1000 to fix this issue. The actual law regarding extended warranties actually states that even if the vehicle was in a wreck they have to prove the wreck caused the failure. I have asked Nissan for a letter stating the service was denied by the warranter. They have refused. I have discovered ships do this because they don't want to honor service contracts that pay a set price when they can charge an individual more on the repair. I don't know that is what they are doing, but that's what it feels like. Needless to say, losing my vehicle for a month, having one unnecessary repair and one denied repair has left me with a very bad taste for Nissan of Midland. More

Excellent Service First of all, Sarah was great at explaining my options and she got the deal done very quickly with no hazzle what so ever. The entire family at Nizzan First of all, Sarah was great at explaining my options and she got the deal done very quickly with no hazzle what so ever. The entire family at Nizzan of Midland was outstanding. The best experience I have buying a vehicle. Thanks Sarah,and the entire Team. More

Grateful customer I would most definitely recommend this dealership to everyone!!! As soon as I came in I was treated as part of the family. Cain Lopez did an excellent I would most definitely recommend this dealership to everyone!!! As soon as I came in I was treated as part of the family. Cain Lopez did an excellent job of giving me the opportunity to drive off in my brand new 2018 Nissan Titan. I’m staying with this dealership as long as they keep being honest and hospitable with me!!! More

Excellent service Extremely helpful, patient and informative. Helped us find the vehicle that was right for us. Took the time to work out a great deal and made it happe Extremely helpful, patient and informative. Helped us find the vehicle that was right for us. Took the time to work out a great deal and made it happen. Once the purchase was done they didn't just kick us out Peter still took us outside and went thru the whole truck explaining everything to us in detail. Special thanks to Josh for helping us out. More

Nissan of Midland The overall experience was great. Our salesman was informative and fully understood our needed and requirements. We would highly recommend purchasing The overall experience was great. Our salesman was informative and fully understood our needed and requirements. We would highly recommend purchasing a vehicle through them. The only issue we had was the pushy finance manager, we had to leave the first time as he was annoying an provided no relative informative information toe the purchasing experience. It was all about him, I would try to avoid this person at all costs. If we did not have to deal with him we were have given the rating a full 5 stars. More

Great service Peter was great. He stayed after closing hours to close the sale he did a grade job making us feel welcome. We will differently recommend him to our f Peter was great. He stayed after closing hours to close the sale he did a grade job making us feel welcome. We will differently recommend him to our family and friends. More

Fun, easy and satisfying Everyone was very friendly and helpful. The employees were all thoughtful and made me feel like family. All my questions were answered and I left in V Everyone was very friendly and helpful. The employees were all thoughtful and made me feel like family. All my questions were answered and I left in Vehicle I loved. More

Excellent Service from beginning and on Our experience with our sales rep Fred Watson was excellent from the beginning and the service we have come to enjoy continues. Fred was a no-pres Our experience with our sales rep Fred Watson was excellent from the beginning and the service we have come to enjoy continues. Fred was a no-pressure, helpful sales rep from the beginning and he has been available any time we have had questions. He was able to get us a great deal on a new Titan XD Cummins and we absolutely love our new truck. Fred has even offered to help us with scheduling future visits for service which is huge help considering that we come from out of town and have super busy work schedules. I can't say enough good things about our time in the dealership and we are very grateful to have stumbled in one Saturday because it helped us make up our minds. More

Super friendly! Very friendly service! Cain was super helpful and very patient with our 4 year old! We will definitely be recommending this dealership to our friends. Very friendly service! Cain was super helpful and very patient with our 4 year old! We will definitely be recommending this dealership to our friends. Thanks again! More