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Nissan of Melbourne - Service Center

Melbourne, FL

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60 Reviews

60 Reviews of Nissan of Melbourne - Service Center

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June 05, 2017

Disrespectful So im in waiting for service and i see this guy asking the gm why it takes forever too get a simple oil change dine...all of a sudden the little guy ( More

by Ineundee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Roberts
May 02, 2017

Service rip off Brought my car in and asked them to take out broken screw in my antenna. They said someone poured a chemical on it and it was melted so I'd have to p More

by Lillee32940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RON
January 09, 2017

Great service department with reasonable prices. Have had my 2013 Nissan Maxima serviced for routine maintenance for the past year. Quality service is always provided at a good price. Thank You Nissa More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Carol
Jan 10, 2017 -

Nissan of Melbourne responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Nissan of Melbourne, we value our customers and we look forward to seeing you on your next visit. All the best, Greg Roberts - General Manager

December 01, 2016

Routine Maintenance Took my 2016 Pathfinder in for the scheduled 5000 mile oil change. I was given free oil changes for three years (but hesitant to believe because noth More

by retired and happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Broughman
Dec 02, 2016 -

Nissan of Melbourne responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Nissan of Melbourne. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, Greg Roberts - General Manager

November 27, 2016

Awesome Experience Kelly was awesome! Kelly was very friendly, helpful, courteous, and professional. The wait time to get my vehicle serviced was not long at all for a More

by Pandora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 28, 2016 -

Nissan of Melbourne responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly, helpful, courteous, and professional service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Greg Roberts - General Manager

September 27, 2016

Greatest dealer I have been to I think this is the best run dealer I been to. Very honest service department. Friendly staff, quality work, clean shop. Sent my daughter and son in l More

by Bart Heier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl
Sep 28, 2016 -

Nissan of Melbourne responded

Bart, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! All the best, Greg Roberts - General Manager

July 23, 2016

Service of the Gods The person who took care of me was wonderful -- she answered all the questions I should have had. I also liked the waiting room and the popcorn, wate More

by marionchasepacheco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry, forgot her name, but she was the only woman in Service I believe.
Jul 25, 2016 -

Nissan of Melbourne responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best, Greg Roberts - General Manager

July 19, 2016

Service visit I went in to have my car serviced and it was noted there was a recall. The gentleman who took care of me, offered to do all the work at that time. I w More

by Lorich615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know name of person doing intake. Second person was Rob Young. , Frank Lee
Jul 20, 2016 -

Nissan of Melbourne responded

Thank you for letting others know about your visit to our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. We will share your feedback with Rob and with the rest of the team. Best, Greg Roberts - General Manager

July 18, 2016

Maintenance visit A wonderful experience from the time you arrive. From the time I arrive, during the wait, and leaving - service is great - even when items get stuck More

by Daespring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lee
Jul 19, 2016 -

Nissan of Melbourne responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Greg Roberts - General Manager

July 07, 2016

Productive visit Rob young was very helpful, updated me on the features of my car which I was not aware very happy about that. great employee awesome. More

by nurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob young
Jul 08, 2016 -

Nissan of Melbourne responded

Thank you for leaving us this great review. We are very happy to hear that Rob could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best, Greg Roberts - General Manager

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