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Nissan of Melbourne

Melbourne, FL

2.9
321 Reviews

440 S Harbor City Blvd

Melbourne, FL

32901

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Showing 321 reviews

July 18, 2015

Sales Practices are abominable. Every time we though we had the price on the car we wanted, either additional charges were added or the terms changed. Issues would change from perso More

by Rosa Torres
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None of the above.
July 03, 2015

Excellant service, professional and friedly staff Nissan of Melbourne was a joy to do business with. I had my car serviced there twice since I moved and I could not be pleased enough , the staff was p More

by Gina0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bart
Jul 07, 2015 -

Nissan of Melbourne responded

Thank you so much for taking the time to provide such great feedback, Gina. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Tim Moody - General Manager

June 02, 2015

Service department Fast and efficient...kept me informed of progress on vehicle. Service dept. was very friendly and courteous. Would definitely recommend to friends. More

by John Bennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bennette
Jun 04, 2015 -

Nissan of Melbourne responded

Thanks for your awesome review, John! I'm very happy to hear that our service team was of such great help to you. They take pride in their fast and efficient service. Ensuring our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Tim Moody - General Manager

May 27, 2015

Great service Everyone was helpful and kind. MK went above and beyond to answer all of my questions and to get me into a new car! He was very patient and it was a p More

by Lonz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vargas
May 29, 2015 -

Nissan of Melbourne responded

Lonzie, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that MK and the rest of the team went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear of your kind words. All of us at the dealership await your return. Please let us know how we may be able to help next! Best, Tim Moody - General Manager

May 19, 2015

Very good experience I was very happy with my experience an Nissan of Melbourne. Pat, the salesman was just as professional as they come. He was very, very knowledgeable More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Flannery
May 21, 2015 -

Nissan of Melbourne responded

Thank you for this remarkable review, CJ! Our dealership is committed to providing a pleasant shopping experience and that always starts with great customer service. I am happy to hear that Pat and the rest of the team treated you with the respect and courtesy you most definitely deserve. Congratulations on your new purchase and we look forward to seeing you again! Best, Tim Moody - General Manager  

May 16, 2015

I Love Nissan of Melbourne Jonathan Gordon was very personable and patient. He was not overbearing like the typical salesman. He was more concerned that I got the right car for More

by Lady Bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Gordon
May 19, 2015 -

Nissan of Melbourne responded

Thank you for writing about your visit with us! I am happy to hear that Jonathan was able to provide you with the outstanding car buying experience we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Congratulations on your new vehicle. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best, Tim Moody - General Manager

May 12, 2015

The only place I service my Altima Excellent customer service as always. I made an appointment as I always do and everything went smoothly for a Monday am. Thank you Rob Young . More

by Lyndalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young, Barbara Barnett
May 13, 2015 -

Nissan of Melbourne responded

We are truly grateful for this awesome review! We are thrilled that Rob was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Best, Tim Moody - General Manager  

May 09, 2015

Great Service Checked to see if any recalls were out there for my vehicle. Took the time to let me know how much longer I would be waiting More

by retired2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Writer
May 11, 2015 -

Nissan of Melbourne responded

Thank you for this fantastic review, Colleen! I am happy to hear that you had a great service experience at the dealership. It is imperative for us to keep our customers well informed on the status of their service and how long it would take. I am happy that you were able to perceive that. Thank you and we look forward to servicing you again! Best, Tim Moody - General Manager

March 24, 2015

Bad experience Found the experience to be high pressured and at times insulting and intimidating from the acting manager on duty. Salesman, Matthew was accomadating More

by donna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman & Sales manager on duty 3-15-15
March 11, 2015

Great Experience ! I recently purchased a 2015 Altima from this dealership and love it!! My salesman, Derrick was not only very nice but extremely knowledgeable and h More

by service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Pitts, Leon, Kyle Lopez
Mar 11, 2015 -

Nissan of Melbourne responded

We appreciate you taking time to leave us a great review! We are pleased to hear Derrick did a great job in assisting you in your purchase. We thank you for trusting us with your car buying needs and it was a pleasure working with you. If there is anything else we can do for you please don't hesitate to give us a call! Best, Tim Moody - General Manager

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