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Nissan of Melbourne
Melbourne, FL
321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 321 reviews
August 30, 2016
third purchase! This is our third purchase with this dealership and we were super pleased with Scott Lorton helping make this above and beyond. He kept us updated for This is our third purchase with this dealership and we were super pleased with Scott Lorton helping make this above and beyond. He kept us updated for the last 4 weeks as he searched for a vehicle and worked to get it in our budget. With a baby on the way, he accommodated our schedules and appointments and made this purchase the easiest yet! Thanks Scott and thank you Nissan of Melbourne! More
by growing family Courtenay 3
Employees Worked With
Scott Lorton
August 24, 2016
2016 Rogue vibration 2016 Rogue CVT Vibration in the steering and drivers seat, 20-50 MPH, when maintaining speed. Nissan of America Field Technician said this is normal, 2016 Rogue CVT Vibration in the steering and drivers seat, 20-50 MPH, when maintaining speed. Nissan of America Field Technician said this is normal, no adjustments needed and vehicle is safe to drive. This issue is currently under investigation by Nissan North America. After all the long process including the Lemon Law, no help received. All we asked for was to Fix the vibration, Trade, or Refund. So we asked for help from our Salesman, Buddy Zentgraf, which we found to be very professsional. Buddy talked to the G.M. and he said he couldn't help. Buddy suggested to wait until Owner returned from Vacation & he felt quite sure that the Owner would help. I called back and he didn't have an answer, said he and the G.M. would talk with the Owner but would wait until after Lunch, bcause the Owner was stressed out with a client. Later in the afternoon Buddy called and left a message for me to call the G.M. or the Owner. I spoke with G.M. he was totally lost but would talk with Buddy & call back. ( NO CALLBACK) I had previously tried to talk with Owner or make an appointment, Receptionist asked me what it was pertaining to , then she told me that Buddy should handle it. Evidently the Owner of this dealership does not handle the problems and he is protected from contacting him. This has been a Long Journey , with no results. As Senior Citizens it has been very hard on us, so we are giving up to the FAT CATS, however, we do get to tell our story every day. More
by carol, starlight
Employees Worked With
Rob Young, Buddy Zentgraf, Greg Roberts
August 19, 2016
A+ Experience with Scott! I stopped in late in the afternoon, not exactly sure which model I was interested in. Scott ended up staying late to show me several different cars, g I stopped in late in the afternoon, not exactly sure which model I was interested in. Scott ended up staying late to show me several different cars, going on several test drives, and was very patient answering all my questions and helping me decide on a great car. I couldn't be more pleased. A+ Experience! More
by Michael 1970
Employees Worked With
Scott Lorton / Sales
August 16, 2016
AWESOME!!!!!!!!!!!!!!!! My sales consultant was Scott Lorton and he was great. Scott and everyone at the dealership are polite and knowledgeable and answered every question t My sales consultant was Scott Lorton and he was great. Scott and everyone at the dealership are polite and knowledgeable and answered every question that I brought to them and answered questions that I didn't know to ask. I would recommend Scott and Nissan of Melbourne to anyone looking into buying a new car or truck. Well done ladies and gentleman. More
by datguy
Employees Worked With
L. Scott Lorton
August 04, 2016
Outstanding The sales consultant, Denva McKenzie was outstanding, he met everyone of our needs, he definitely went that extra mile, the environment was welcoming The sales consultant, Denva McKenzie was outstanding, he met everyone of our needs, he definitely went that extra mile, the environment was welcoming, no pressure sales More
by Gary S Trombley
Employees Worked With
Denva McKenzie
July 29, 2016
Good car buying experience We purchased a used car for my daughter to take to school. We had a model in mind and wanted to get the best car for the price. Once everyone decided We purchased a used car for my daughter to take to school. We had a model in mind and wanted to get the best car for the price. Once everyone decided on a price for the car, the rest of the process was relatively quick. More
by J. Mays
Employees Worked With
Max Hitchcock
July 26, 2016
The best customer service Our sales associate Matt (Hoss) was excellent. He was so accommodating and made the whole process enjoyable with his warm and funny personality. He is Our sales associate Matt (Hoss) was excellent. He was so accommodating and made the whole process enjoyable with his warm and funny personality. He is truly an asset to your team. More
by Mburke91
Employees Worked With
Matt (Hoss)
July 23, 2016
Service of the Gods The person who took care of me was wonderful -- she answered all the questions I should have had. I also liked the waiting room and the popcorn, wate The person who took care of me was wonderful -- she answered all the questions I should have had. I also liked the waiting room and the popcorn, water coffee and then all the snacks we could purchase. Everyone there has a "hop-to-it" attitude. They also gave me a beautiful wash and vacuum service which I totally appreciate!! Thank you!! More
by marionchasepacheco
Employees Worked With
I'm sorry, forgot her name, but she was the only woman in Service I believe.
July 21, 2016
Awesome Car for an Awesome Price I purchased a car just last week and I was super impressed with all the helpful staff. So much care was put into the fact that I don't have a lot of m I purchased a car just last week and I was super impressed with all the helpful staff. So much care was put into the fact that I don't have a lot of money to spend on a car. I felt really taken care of! More
by Alexandria Litras
Employees Worked With
Eddie, Jose, Buddy
July 20, 2016
Jason is a rock star! Love my 2016 Juke!! Jason was wonderful to work with and Made my buying experience fantastic! Thank you. The nice lady in finance was wonderful also! Love my 2016 Juke!! Jason was wonderful to work with and Made my buying experience fantastic! Thank you. The nice lady in finance was wonderful also! More
by Evelyn C
Employees Worked With
Jason
