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Nissan of Melbourne

Melbourne, FL

2.9
321 Reviews

440 S Harbor City Blvd

Melbourne, FL

32901

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Showing 321 reviews

March 07, 2017

Sarah was awesome! Many thanks to Sarah for taking such amazing care of us when we were purchasing our new Sentra. She is Fantastic! She needs a raise! More

by SLPKAF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Kendrick
Apr 07, 2017 -

Nissan of Melbourne responded

Thank you so much for the great review! We are glad Sarah took care of you and we hope you still love your new Sentra!

March 05, 2017

Quick, reliable and honest Very impressed with the honesty and speed of service while not sacrificing the quality. I appreciated the willingness to negotiate given my situation. More

by ricosan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Horniacek
Apr 07, 2017 -

Nissan of Melbourne responded

We are glad your time with us was well spent! Thanks for the great review and we hope to work with you again!

February 01, 2017

Highly recommend My salesperson, Jill Burks, was great. There was never any pressure to buy a car. She was very knowledgeable, understanding, and was able to answer al More

by Ryan2577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Burks
Feb 02, 2017 -

Nissan of Melbourne responded

It is very kind of you to write us such a nice review, Ryan. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Nissan of Melbourne. Thank you so much for your business and please let us know if there's anything else we can do for you. Warm regards, Greg Roberts - General Manager

January 17, 2017

Rude to customer Your salesman was so rude! I asked about a car they had for sale on line. Was told they don't keep older models. I asked why it was being advertis More

by Shopper
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Older grey hair. Not sure if the name
Feb 02, 2017 -

Nissan of Melbourne responded

On behalf of Nissan of Melbourne, I would like to apologize for the bad experience you had with one of our salesman. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Greg Roberts - General Manager - groberts@nissanofmelbourne.com

January 09, 2017

Great service department with reasonable prices. Have had my 2013 Nissan Maxima serviced for routine maintenance for the past year. Quality service is always provided at a good price. Thank You Nissa More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service-Carol
Jan 10, 2017 -

Nissan of Melbourne responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Nissan of Melbourne, we value our customers and we look forward to seeing you on your next visit. All the best, Greg Roberts - General Manager

December 30, 2016

,pleasant.It was apleasure. I WHOULD RECOMMEND FRANK LEE AND THE NISSAN DEALERSHIP TO EVERYONE FRANK WAS VERY NICE HE ANSWERED ALL OF MY QUESTIONS ON HIS LAPTOP IN HIS OFFICE. HE More

by CHRISTINE C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lee
Jan 04, 2017 -

Nissan of Melbourne responded

Thank you for your review, Christine. We're glad to have Frank on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Warm regards, Greg Roberts - General Manager

December 03, 2016

BLACK FRIDAY NIGHTMARE failing grade for nissan of melbourne - negative stars - never took delivery/possesion of new 2016 nissan versa vehicle.  never signed title over for More

by BLACKFRIDAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Roberts
Dec 22, 2016 -

Nissan of Melbourne responded

Martha, thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership. We would love to be able to speak with you regarding your vehicle and make this right with you. Please contact us, reference your review, and ask for me directly. We would like to help resolve this matter with you personally. We look forward to speaking with you soon. Sincerely, Greg Roberts - General Manager - groberts@nissanofmelbourne.com

December 01, 2016

Titan XD SV Great salesman (Frank Lee), went out of his way to answer all questions without being overbearing or obnoxious. Ended up with an excellent deal on a More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lee
Dec 02, 2016 -

Nissan of Melbourne responded

Thank you for taking the time to write this review, Elaine. We are pleased to hear that Frank was able to provide an efficient and overall positive experience. Kind regards, Greg Roberts - General Manager

December 01, 2016

Routine Maintenance Took my 2016 Pathfinder in for the scheduled 5000 mile oil change. I was given free oil changes for three years (but hesitant to believe because noth More

by retired and happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Broughman
Dec 02, 2016 -

Nissan of Melbourne responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Nissan of Melbourne. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, Greg Roberts - General Manager

November 27, 2016

Awesome Experience Kelly was awesome! Kelly was very friendly, helpful, courteous, and professional. The wait time to get my vehicle serviced was not long at all for a More

by Pandora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 28, 2016 -

Nissan of Melbourne responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with friendly, helpful, courteous, and professional service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Greg Roberts - General Manager

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