Nissan of Melbourne

Great service Josh got my Pathfinder in with no appointment on a Saturday, at 1:00, and had it done for me the same day. He even stayed late to make sure I got my c Josh got my Pathfinder in with no appointment on a Saturday, at 1:00, and had it done for me the same day. He even stayed late to make sure I got my car back. Excellent service More

Horrible customer service This review is directed towards the service department. I will start from the beginning of my experience. 1 week ago I brought my vehicle in for an oi This review is directed towards the service department. I will start from the beginning of my experience. 1 week ago I brought my vehicle in for an oil change and a new battery. After all was said in done during the visit they pulled the vehicle out and I left the shop while unknowingly driving with the undercarriage area of my vehicle not being secured or fastened properly. The next morning while walking to my vehicle I observed the unfastened piece underneath dangling precariously. Making a trip to Melbourne is inconvenient and is far out of the way from me so I planned to return the vehicle to the shop to secure and tighten the piece properly during my next trip to Melbourne. I called the service department and spoke with an associate named Joshua who explained that they were open until 7pm. I told him my situation and told him at 5:45 that I was already enroute down to Melbourne and I was 45minutes away. He then said sorry all of the techs leave at 6:30(contradicts the 7pm time he said) and I would have to bring the vehicle in the next day. He was not in the least concerned about my situation as a customer nor the mistake that his department made. He was short and flat and did not even apologize for the inconvenience that the poor quality autoshop caused. So in conclusion steer away from their service department and for me this extends beyond and to their whole dealership. Ive purchased my last 2 vehicles from them, however, I will no longer be doing business with them due to this poor customer service experience. More

Best car buying experience We have purchased many autos, this was the best experience we have had. Max was absolutely on the same page. Highly recommend you ask for Max. We have purchased many autos, this was the best experience we have had. Max was absolutely on the same page. Highly recommend you ask for Max. More

Excellent Customer Service I had an appointment with Max to test drive a Murano. As the current owner of a 2005 Murano, I was pretty sure I would be impressed with the new 2018 I had an appointment with Max to test drive a Murano. As the current owner of a 2005 Murano, I was pretty sure I would be impressed with the new 2018, but had no intention to purchase that day. Max and Josh (finance) made the whole process so easy! Max walked me around the vehicle to explain all the features (inside and out) before going for a drive. He took the time to show me all the features of the cameras -- I'll never be able to park a car without them again! After purchase, Max went through all the "techno-gadgets" again and even connected my phone for me....full service! I will definitely recommend Max at Nissan of Melbourne to friends looking for a new vehicle. More

repeat customer for oaver 15 years great experience repeat customer will see you in 3 years,for our next lease. always nice to be treated fairly and making it a stress free transaction. great experience repeat customer will see you in 3 years,for our next lease. always nice to be treated fairly and making it a stress free transaction. More

Amazing!! Loving my new Nissan Sentra! It is perfect. Everyone at Nissan of Melbourne was so nice and very helpful in helping me get a new car. Loving my new Nissan Sentra! It is perfect. Everyone at Nissan of Melbourne was so nice and very helpful in helping me get a new car. More

Outstanding. The best I have ever had in a dealership. A Frank,Shamir and the accounting person made us so happy and we were laughing. Please give them all a that a boy and raises. Real the best ever and you Frank,Shamir and the accounting person made us so happy and we were laughing. Please give them all a that a boy and raises. Real the best ever and you bet out Toyota where I purchased 5 cars. Thank you More

Great service! Came in looking for a car and left with a car. Super nice and professional. Excellent service. Oh, and I won $100.00 from their prize wheel they have. Came in looking for a car and left with a car. Super nice and professional. Excellent service. Oh, and I won $100.00 from their prize wheel they have. More

What a amazing staff Sahbir was amazing we had a lot of negitive factors but somehow some way we got the deal done would definitely recommend u guys thank u love my new ca Sahbir was amazing we had a lot of negitive factors but somehow some way we got the deal done would definitely recommend u guys thank u love my new car More

Great 👍 👍 Just purchased our 5th Nissan this week at Nissan of Melbourne and the transaction went smooth and hassle free, best auto dealership for customer serv Just purchased our 5th Nissan this week at Nissan of Melbourne and the transaction went smooth and hassle free, best auto dealership for customer service. More