Nissan of Marietta - Service Center

I have always taken my 2015 Nissan Altima to the dealership for servicing. I have a great relationship with my representative Mr. Richard Philadelphia who has always been courteous and upfront on wh dealership for servicing. I have a great relationship with my representative Mr. Richard Philadelphia who has always been courteous and upfront on what services were needed and an estimated time for completion of services. I highly recommend Auto Nation Nissan on Cobb Parkway in Marietta!!! More

Compared to the one in Lithia Springs, this place and the person made my experience wonderful. Rich was kind and explained to me the issues with my vehicle. He was not condescending toward me and took into c person made my experience wonderful. Rich was kind and explained to me the issues with my vehicle. He was not condescending toward me and took into consideration of my concerns for my vehicle. More

Ryan worked diligently to find a difficult part. Kept me up to date, which was important as I was going out of town. Kept me up to date, which was important as I was going out of town. More

The service was exceptional and Mr. Velazquez was very helprul and courteous. I will definitely use autonation from here on. Velazquez was very helprul and courteous. I will definitely use autonation from here on. More

Their service was excellent but a little time consuming. .Ollie did a great job.👍.Thanks .Ollie did a great job.👍.Thanks More

Very fast service. Early mornings are the best. In and out in a jiffy. Thank you Early mornings are the best. In and out in a jiffy. Thank you More

Took my vehicle for its regular maintenance and as always Mr. Richard took excellent care of me. Mr. Richard took excellent care of me. More

Had my car towed to this facility and they inspected/diagnosed it as needing a new transmission and engine. I said fine I have a warranty with endurance and you will need to prove that to them inspected/diagnosed it as needing a new transmission and engine. I said fine I have a warranty with endurance and you will need to prove that to them and they will pay. Endurance asked Nissan to provide them with their inspection report and they would repair and cover the replacement of the engine and transmission OR pay me for the car. Mind you we are the original owners of this 2002 Nissan Maxima and this dealership has maintained and done ALL work on the car. Two weeks later my warranty company had not received the inspection report from Richard Philadelphia the service advisor. I called repeatedly and he never answered the phone. One evening I called from house phone and he picked right up and began to overtalk me saying he did send the report over and suggested the next day @10 am we get the warranty company on the phone and do a 3way call to prove it. I said cool that sounds good, I asked him to email the report directly to me while we were on the phone….then comes the I can’t do it now I’m late I need to get home. I said ok first thing tomorrow at 7 am e-mail me the report and confirmed he would call me at 10 so we could get the warranty company on the phone. He said he would do so. Well no report was EVER sent me and he did not call at 10 when I tried to call him no answer. So after 16 days sitting there, my car did not get repaired and no report still to this day. I had my car towed back to my house and not only did the tow truck driver crank it drive it up on the rack, when I drove it no engine problems.. beware these ppl are desperately trying to make money even taking advantage of long time customers. I have No intentions of ever buying another Nissan BECAUSE of their service departments over the years being shady.I share this publicly and with my friends family and co workers to stay away from Nissan once they sell you the car you fall in the hands of their crooked service folks. More