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Nissan of Marietta - Service Center

Marietta, GA

4.4
334 Reviews

334 Reviews of Nissan of Marietta - Service Center

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September 05, 2022

Overall experience is rated 10 and I will recommend to others. Wait-time to speak to Service Rep was not immediate due to customers already in the que. It was not unreasonable and Ollie was respectful More

by mlphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olie
Sep 12, 2022 -

Nissan of Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Sep 12, 2022 -

mlphd responded

Great service.

September 01, 2022

My advisor Richard was great as always! Very helpful and knowledgeable. Highly recommend, you will not regret it. More

by Tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 05, 2022 -

Nissan of Marietta responded

Hi Tracey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 01, 2022

Service was timely but got charged for a part that is $40 less on Nissan’s own website and at MSRP. Emailed them about it and they did nothing to fix it. Have to be very intentional with the agents to be sur More

by Emtee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Olie
Sep 05, 2022 -

Nissan of Marietta responded

Hello there! Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6081. We hope to hear from you.

Sep 14, 2022 -

Emtee responded

Feel free to email me - my email is on my profile at the dealership.

August 30, 2022

I truly enjoy going to this dealership to have my car serviced. The staff is always friendly and polite. More

by dondra4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Philadelphia
Sep 03, 2022 -

Nissan of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 25, 2022

As a busy professional, the one activity I dread is car servicing. I recently had my Nissan Rogue serviced at AutoNation Nissan Marietta, and my experience was stellar. The service manager was very attenti More

by key
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember
Aug 31, 2022 -

Nissan of Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 19, 2022

Richard here took great care of me for my service for my 30,000 mile interval. I’ll be seeing him again and this dealership again real soon when it’s time for more maintenance. More

by TYLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Aug 24, 2022 -

Nissan of Marietta responded

Hi Tyler, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 18, 2022

Great customer service! Great time management, I was in and out with no issues. I was expecting to wait 2hr and was done in an hour. More

by aishashardow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olie Souphanh
Aug 23, 2022 -

Nissan of Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 18, 2022

I purchase at this dealership and after you sign they are done with you , no help at all if you need it, and in the service department you make an appointment but you end up expending all your day at the loc More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philadelphia
Aug 23, 2022 -

Nissan of Marietta responded

Thank you, Edgar, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (770) 674-6081. We'd appreciate the chance to make your experience a positive one.

August 17, 2022

I was not able to get someone in maintenance recently to answer the phone so I could talk about a specific problem with my Juke. I called several times and waited and waited. The online scheduling tool di More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Philadelphia was agent
Aug 23, 2022 -

Nissan of Marietta responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (770) 674-6081 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

August 16, 2022

Ryan was great! Super respectful about my car overheating, and offered good suggestions about what repairs to make on my 17-year old Altima. Will definitely return More

by JiminAtlanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Elias
Aug 21, 2022 -

Nissan of Marietta responded

Jiminatlanta, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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