Nissan of Marietta

Been having my car serviced at this dealership for 10 years and the service has declined. After the recent visit I think it’s time to find another place to go. During this visit, my service advisor never years and the service has declined. After the recent visit I think it’s time to find another place to go. During this visit, my service advisor never introduced himself to me. After waiting for almost 2 hours, I went to him to check the status of my car. It was then ready. After paying for the service I ask to see the checklist of the services performed to see if everything with my car was ok. He didn’t have one and said he’d email it to me which I never received. Usually when your car is being serviced there it’s washed and vacuumed. That didn’t happen. When I got into my car to leave, I noticed the oil change reminder sticker inside the windshield wasn’t changed. Frustrated! More

Very courteous and friendly. The staff is very knowledgeable with a serious positive attitude that's pleasant. knowledgeable with a serious positive attitude that's pleasant. More

Great service, friendly and very knowledge of the service provided. Will recommend to others and I will return provided. Will recommend to others and I will return More

My experience was very good. Even though I did not have an appointment, my car was taken care of in the same day. Everyone was nice and got the job done. Thanks ! an appointment, my car was taken care of in the same day. Everyone was nice and got the job done. Thanks ! More

Had a great experience at Autonation. Duncan took care of us from the selling point all the way to delivery. Had couples issues (not his fault) which he took care immediately. Had great communication with hi us from the selling point all the way to delivery. Had couples issues (not his fault) which he took care immediately. Had great communication with him. The finance guy and the manager were great as well. Awesome experience overall More

The dealership is in a convenient location. The staff is mostly nice and do their best here. mostly nice and do their best here. More

Excellent and Quick service. Amazing Customer Service. Clean waiting area. Thorough when it comes to upcoming maintenance due Clean waiting area. Thorough when it comes to upcoming maintenance due More

I WAS a loyal customer. I have been going to AutoNation Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 202 Nissan for years to get regular maintenance and repairs on my car. I had my breaks repairs April of 2021. However, my rear breaks went out in Jan 2022. I returned my car to AutoNation Nissan to get my breaks fixed since it was still within the 12 month repair warranty. When I arrived to the dealership the service agent told me he did nothing see my April 2021 brake repair in the system. I happily pulled out my receipt and told him he was mistaken. Then they took my car back. After a sort while he told me my brakes were bad due to my caliper being a faulty part and they were not going to honor my warranty. I was enraged!!! Usually when the caliper is bad it’s due to a faulty break repair. I explained to the service agent that I have been coming here for years and as a loyal customer they should be able to repair my breaks under the service warranty. The service agent talked to the service manager and I was denied. They even refused to work out a discount. I will NEVER go back to AutoNation Nissan again! I do not respect companies that do not honor loyal customer! More

Great service - Second time around. Had to have the vehicle towed in for a key fob issue. Service done swiftly and at a reasonable price. vehicle towed in for a key fob issue. Service done swiftly and at a reasonable price. More

I missed my appointment and Daniel Valejo was able to squeeze me in. This is the only Nissan dealership that I will ever take my car to. The service professionals are friendly and helpful. They don’t sug squeeze me in. This is the only Nissan dealership that I will ever take my car to. The service professionals are friendly and helpful. They don’t suggest unnecessary services. More