Nissan of Marietta

The entire experience was Extremely horrible and unprofessional. I was inconvenienced for 4 hours for a loose wire behind my brake pedal and a oil change. Had I not come back to the dealership and a unprofessional. I was inconvenienced for 4 hours for a loose wire behind my brake pedal and a oil change. Had I not come back to the dealership and ask what is going on with my vehicle, I'm sure I would have waited even longer. When I got there my car was just sitting over to the side as it was completed. It took another 15 to 20 minute for somebody to give me an answer as to what's going on with my car after I had come back after 4 hours with no phone calls whatsoever. Their lack of employees is their problem, it should not be an inconvenience to me and the process when I was told it was only going to take 2 hours at best. When I was given my car it was dirty in the inside. I had to remove their trash off my Floorboard. I was told that they washed my car and vacuumed my floorboards and sanitized my car which was a complete lie. Oh they washed my car but neglected to take care of the inside of my car and remove their trash that they put on my floorboard. When I told my service Tech that he lied to me about cleaning out the front of my car and removing their trash he said oh wait a minute let me get a Porter. I'm not waiting any longer you've taken up too much of my day as it is. Do not lie to people and tell them you've completed a process that supposed to be complimentary when in fact you did not perform that service. It makes you look like morons. I then called to speak to the service manager and I was left on hold for 30 minutes. I then hung up and called back and asked to speak to the dealership manager and a sales lady picked up the phone and got a message to the service manager to call me immediately. Once I spoke with the service manager he had a laxy Daisy attitude and basically could care less about why I was so upset... He didn't offer up any compensation for my inconvenience at all whatsoever and it wasn't until I complained even more that he was willing to offer me a free oil change. Which I doubt he even marked it in the system. If your car is out of warranty I would I would highly suggest that you go somewhere else where you can get Is treated in a professional manner and your business be appreciated instead of them charging you $200 or more for basically hardly doing any work at the same time that they've inconvenienced you for 4 hours out of your day.. More

Doing service to my car at this dealership for a couple of years now, satisfied of years now, satisfied More

I can in to get my car ready for a road-trip and I am so glad I did! I had a nail in my tire which needed replacing. Rick assured me that they would change the tire and get me on the road for the trip! The glad I did! I had a nail in my tire which needed replacing. Rick assured me that they would change the tire and get me on the road for the trip! The tire needed to be ordered but I was able to come back the next day and be on my way in time for my vacation. More

My experience was great! Daniel was efficient and thorough! Definitely coming back. Thanks Daniel for your help! Daniel was efficient and thorough! Definitely coming back. Thanks Daniel for your help! More

Best car buying experience ever! Destiny at AutoNation Nissan Marietta was an absolute joy to do business with! No high powered sales tactics or feeling uncomfortable. She took her Destiny at AutoNation Nissan Marietta was an absolute joy to do business with! No high powered sales tactics or feeling uncomfortable. She took her time with me & answered all of my questions. The finance manager had an awesome personality as well & was able to lower my APR below what my bank offered. They are also open on Sundays when most everyone else is not. The only con I really experienced was that when i asked to take the car to my mechanic for a pre-sale inspection they would not allow it. It is a certified pre-owned Nissan, but a customer should always be allowed to do this to feel confident in their purchase. More

Amazing customer service from my service rep Richard! I will return again for my service needs in the future. I will return again for my service needs in the future. More

Excellent experience. The dealership was clean and everyone was very nice. They worked hard to make a great deal. They were also very competitive on the financing and The dealership was clean and everyone was very nice. They worked hard to make a great deal. They were also very competitive on the financing and was able to beat my credit union. More

Great encounter this visit. Helpful friendly professionalism awesome. Wait period not long at all. Comfortable setting. Helpful friendly professionalism awesome. Wait period not long at all. Comfortable setting. More

Professional team, knowledgeable, and very cooperative ! ! They aim for customer satisfaction! The prices were very competitive compared to the Market ! They aim for customer satisfaction! The prices were very competitive compared to the Market More

My first experience was back in 2017 when I purchased my brand new Nissan Altima with Jonathan. I vowed to maintain this car properly and each and every time I went in for service I was well taken care of. brand new Nissan Altima with Jonathan. I vowed to maintain this car properly and each and every time I went in for service I was well taken care of. Richard guided me in the right direction and was always helpful with any concern I had. Last week I traded in and purchased my Rogue which I totally LOVE!!! Once again all of the representatives, Richard, Jonathan and Quincy were fantastic!!! They listened to what I wanted, what my concerns were and delivered excellent service and support. They make it so easy to be a very loyal and happy customer!!!! More