Nissan of Marietta

Nice, clean, and comfortable facility. Pleasant atmosphere. Shiny, clean floors. Salesperson was pleasant. Water was offered. Pleasant atmosphere. Shiny, clean floors. Salesperson was pleasant. Water was offered. More

Great customer service. Nice and friendly. Very attentive what my car needs and any recommended service. Nice and friendly. Very attentive what my car needs and any recommended service. More

The dealership took very good care of what I needed and were very professional at the same time. were very professional at the same time. More

Rich, my service advisor, is very knowledgeable and very professional. After a not so pleasant experience once while he was away once, I decided to give them another chance. Things have been great ever sinc professional. After a not so pleasant experience once while he was away once, I decided to give them another chance. Things have been great ever since. More

Great car care service! Solved issue quickly! Courteous and professional care from Olle and whole service team! Definitely will bring car to this Nissan service center again Solved issue quickly! Courteous and professional care from Olle and whole service team! Definitely will bring car to this Nissan service center again. More

The visit was great the gentlemen I had was awesome and knowledable on everything I asked him about the best of the best knowledable on everything I asked him about the best of the best More

Richard is a delight to have as an advisor. He is personable and thorough. I know he is about the vehicle safety. Great efficiency. He is personable and thorough. I know he is about the vehicle safety. Great efficiency. More

Outstanding service. Very knowledgeable, fast service, clean dealership, kind and thoughtful staff. Thourough explanation of service needed. Very knowledgeable, fast service, clean dealership, kind and thoughtful staff. Thourough explanation of service needed. More

This was possibly the worst customer service experience I have encountered. I made an appointment for a 90,000 service online for 8 am on a Wednesday and the quote was around $600. However, once you get ther have encountered. I made an appointment for a 90,000 service online for 8 am on a Wednesday and the quote was around $600. However, once you get there, the minimum quote was over $900. My service advisor asked if I was going to stay when I dropped it off and I said no, I would come back. He told me he would call with questions or when it was ready but he also gave me his personal line number. I started calling and leaving messages around 2:30 pm. After never getting a call back, I called the main line. The only thing they could do was try calling themselves and sending a message. This did not work so they gave me the service manager's number. I called and left a message for him and he never called me back. At 6pm, I finally got a ride over. There was another service adivsor there who called Richard, my assigned advisor, on his cell. Richard answered only to say that it wasn't ready yet and he forgot to call me but it would be ready by lunch. Thursday comes and by 10 am, I still haven't heard from him. I call again and the manager again and leave messages but Richard finally calls me back around 11:30 to tell me he'll "call me right back" once he talks to the technician. An hour later he calls to tell me about some additional issues and that it'll be ready by 4. At 4, the car gets delivered by some porters and they leave it in the driveway. I decide to move it into the my garage and the car won't start. Richard thankfully answers and sends the porters back but it won't jump. So he says he'll send something first thing Friday morning. I start calling at 9 am and get nothing. Finally, at 11:30, Richard answers to give me the number of a tow truck driver so I can coordinate the tow. The car gets towed and they supposedly fix the problem and deliver the car back around 4 pm. The car starts a few times but by Saturday night, the car won't start and can't be jumped. I called Monday and left a message with Richard and the service manager but never heard back. I will never return to this location, it was a truly terrible experience. More

Hi, I have been coming to Auto nation for over five years and they are always doing a great job with a smile on their face. and they are always doing a great job with a smile on their face. More