Nissan of Marietta

I would not return to this Nissan (or any Nissan for that matter) due to their outrageous diagnostic fee. I went in with an idea of what was wrong with my car. I have a code reader at home so I was knew that matter) due to their outrageous diagnostic fee. I went in with an idea of what was wrong with my car. I have a code reader at home so I was knew that they were going to get a P0101 code, however, I wanted to make sure they did not get any additional codes that my machine did not pick up on. Upon arrival, I was told the diagnostic fee was $170, this is where I should have walked out because that alone is a ridiculous amount of money to hook up a machine to my car and press a couple of buttons. On top of that I was told that was only the price if the technician came to a conclusion within an hour, so if he needed more than hour...I would have been charged more than $170. What I wasn't told was that they tack on a "shop fee" and taxes, which makes no sense because my car did not go to the shop for repair at that time. By the time I left, my total was $200 and I opted not to get repairs done here because they wanted $1600 to replace my MAF sensor, clean my throttle body, and reset my ECM. All repairs that I was capable of doing myself in under 3 hours. The sensor cost less than $300, so they essentially wanted to charge $1300 for labor. It felt like a complete overpriced scam, they tried to tell me about a financing option which tells you they are aware the price is ridiculously high. More

Mr. Ryan Elias, Service Lane Manager, Nissan Dealer, gave us excellent customer service the entire time from start to finish on my vehicle repairs. He kept in constant contact on the status of the parts gave us excellent customer service the entire time from start to finish on my vehicle repairs. He kept in constant contact on the status of the parts, repairs, and cost. It was great doing business with him, thank you, Mr. Ryan we appreciate your professionalism. Ms. Jenkins More

Amazing service. They exceeded my expectations!! Love this location! I do not take my car anywhere else. They exceeded my expectations!! Love this location! I do not take my car anywhere else. More

this past experience was excellent. Wait time was minimal and Richard Philadelphia is always a pleasure to work with. Wait time was minimal and Richard Philadelphia is always a pleasure to work with. More

Salesman Bryan Cooley was excellent couldn't do enough even on his days off . I flew in from out of town,he picked me up at the airport , we had lunch and went with me to where the car was being fixed and even on his days off . I flew in from out of town,he picked me up at the airport , we had lunch and went with me to where the car was being fixed and finally prepared and stayed there when they showed me all the paperwork and gadgets,,that's hockey players for Ya More

3 hours for 3 simple requests was entirely too long. I came in to get a sensor reset (known issue that my usual maintenance shop could not handle, only a Nissan service center), lightbulbs changed in he I came in to get a sensor reset (known issue that my usual maintenance shop could not handle, only a Nissan service center), lightbulbs changed in headlights and look at why my car is having trouble starting (this turned out to be a simple battery issue). The service attendant was going to let me leave with only the lightbulbs being changed. He said he had to jump my car but left it running for me. Never provided a price quote or got approval from me to do any work. He came over to tell me I needed a battery but was going to let me leave without a new one. More

Mr. Olie is the best they have! He has the best customer service. He helped me get my car back and running after I lost my key fob. I appreciate everything he did for me! service. He helped me get my car back and running after I lost my key fob. I appreciate everything he did for me! More

Every time I bring my car y’all do a good job on my Nissan maxima Nissan maxima More

Received 4 new tires in a very timely manner. Shoutout to Olie for helping me out and keeping me updated. Shoutout to Olie for helping me out and keeping me updated. More

I had a really helpful personnel Olie to help is out. He was very communicative and ensured us with all information and other things during this process. He was very communicative and ensured us with all information and other things during this process. More