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Nissan of Lumberton

Lumberton, NC

2.6
317 Reviews

1949 N Roberts Ave

Lumberton, NC

28358

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Showing 317 reviews

September 07, 2019

Excellent customer service Great customer service. They made sure we got everything we wanted and more. Couldnt ask for a better dealership or customer service. Very pleased wit More

by Melissa6845
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Strickland, Jeffrey Hoots, Chris Spaulding
Sep 10, 2019 -

Nissan of Lumberton responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Rob Allmer, General Manager

September 01, 2019

Outstanding Service The service that I constantly receive, is always outstanding and customer service and the sales department is always making sure that I need to take a More

by JARRIOUS.STUDIO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hoots, Craig McLaurin, Frankie Green, Damien Hunt-Locklear
Sep 05, 2019 -

Nissan of Lumberton responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Colton Barnes, Service Manager

August 31, 2019

Came because my airbags had been recalled. Ok service The man that met me at the dealership was the nicest person there. People said hello but "Damien" the man that I had set my appointment up with comple More

by Sarah5499
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Man in dreadlocks and a light pink shirt. Very sweet. And McKayla, Damien Hunt-Locklear
Sep 05, 2019 -

Nissan of Lumberton responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Colton Barnes, Service Manager

August 31, 2019

Routine Service Always courtuoius. Knows me by name. Goes out of their way to find out if I have any concerns or problems with my truck that needs to be looked into More

by PMATUSICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelli Egan, Damien Hunt-Locklear
Sep 05, 2019 -

Nissan of Lumberton responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Colton Barnes, Service Manager

August 28, 2019

Calm and courteous atmosphere I was a walk in and there were several appointments ahead of me. I needed an oil change on my Murano. After explaining their intake process and the op More

by Gfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny and a young lady
Sep 12, 2019 -

Nissan of Lumberton responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. Colton Barnes, Service Manager

August 28, 2019

Experience I love Nissan of Lumberton NC. I enjoy coming to get my car services. Everyone is so down to earth and fun to be around. More

by sssinclair23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Blue, Keith Thomas, Jeffrey Hoots, Damien Hunt-Locklear
Sep 12, 2019 -

Nissan of Lumberton responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Colton Barnes, Service Manager

August 28, 2019

Excellent Service I went in for service on my Nissan Altima SR because of a sensor light that popped up. It was resolved within the same day with the sensor light gone. More

by MARICRUZ.GUERRERO2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny A.
Sep 12, 2019 -

Nissan of Lumberton responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Colton Barnes, Service Manager

August 27, 2019

Knowledgeable and friendly The staff is very knowledgeable of what they are doing and they make you feel comfortable when talking to them. They get the job done in a reasonable More

by MARYB0704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny in service, Damien Hunt-Locklear
Sep 12, 2019 -

Nissan of Lumberton responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Colton Barnes, Service Manager

August 24, 2019

Danny and Josh were extremely helpful, patient, and kind At 68 buying a new car was a very big decision. Danny Cook and Joshua Dial helped me get thru all the questions. They helped me see the pros and cons More

by mssandcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Dial and Danny Cook, Paul Matthews, Ruby Delacruz
August 23, 2019

Dissatisfied I had an appt and waited over 2hrs for an oil change. Ridiculous!! They always leave leave the paper on the floor on the driver seat and they don't va More

by BLPINKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Damien Hunt-Locklear
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