Nissan of Lumberton
Lumberton, NC
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Excellent customer service Great customer service. They made sure we got everything we wanted and more. Couldnt ask for a better dealership or customer service. Very pleased wit Great customer service. They made sure we got everything we wanted and more. Couldnt ask for a better dealership or customer service. Very pleased with everyone. More
Outstanding Service The service that I constantly receive, is always outstanding and customer service and the sales department is always making sure that I need to take a The service that I constantly receive, is always outstanding and customer service and the sales department is always making sure that I need to take a look at the NEW vehicles... More
Came because my airbags had been recalled. Ok service The man that met me at the dealership was the nicest person there. People said hello but "Damien" the man that I had set my appointment up with comple The man that met me at the dealership was the nicest person there. People said hello but "Damien" the man that I had set my appointment up with completely ignored my appointment until after my car was done. He then got me to sign something and told me my car was outside. I don't remember the name of the young man that helped me out the whole time but he was very sweet and helped me more than "Damien" did. I was in because my cars airbags were recalled by the company, everyone at the dealership was pleasant. But I felt like I was on the back burner for the man that my appointment was set up with. More
Routine Service Always courtuoius. Knows me by name. Goes out of their way to find out if I have any concerns or problems with my truck that needs to be looked into Always courtuoius. Knows me by name. Goes out of their way to find out if I have any concerns or problems with my truck that needs to be looked into. I like it that the crew from the service dept wants to make sure that I am happy with my vehicle. More
Calm and courteous atmosphere I was a walk in and there were several appointments ahead of me. I needed an oil change on my Murano. After explaining their intake process and the op I was a walk in and there were several appointments ahead of me. I needed an oil change on my Murano. After explaining their intake process and the option of making an appointment and returning another day ... or waiting, I felt I would prefer to wait. Waiting area was clean, comfortable and calm. Drinks and snacks as well as restrooms were convenient. Staff checked with me periodically. I can truly say that I have never daré I say enjoyed my wait at a dealership ever More
Experience I love Nissan of Lumberton NC. I enjoy coming to get my car services. Everyone is so down to earth and fun to be around. I love Nissan of Lumberton NC. I enjoy coming to get my car services. Everyone is so down to earth and fun to be around. More
Excellent Service I went in for service on my Nissan Altima SR because of a sensor light that popped up. It was resolved within the same day with the sensor light gone. I went in for service on my Nissan Altima SR because of a sensor light that popped up. It was resolved within the same day with the sensor light gone. The team at Nissan of Lumberton did an excellent job. More
Knowledgeable and friendly The staff is very knowledgeable of what they are doing and they make you feel comfortable when talking to them. They get the job done in a reasonable The staff is very knowledgeable of what they are doing and they make you feel comfortable when talking to them. They get the job done in a reasonable time. More
Danny and Josh were extremely helpful, patient, and kind At 68 buying a new car was a very big decision. Danny Cook and Joshua Dial helped me get thru all the questions. They helped me see the pros and cons At 68 buying a new car was a very big decision. Danny Cook and Joshua Dial helped me get thru all the questions. They helped me see the pros and cons of new against used and worked really hard to help me get the car I wanted. It was a very satisfying experience. Thanks to them and Lumberton Nissan In am driving worry free. More
Dissatisfied I had an appt and waited over 2hrs for an oil change. Ridiculous!! They always leave leave the paper on the floor on the driver seat and they don't va I had an appt and waited over 2hrs for an oil change. Ridiculous!! They always leave leave the paper on the floor on the driver seat and they don't vacuum or wash my car unless I make a fuss. I'm very dissatisfied. More