Nissan of Lumberton
Lumberton, NC
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2018 Nissan Frontier The finance manager deceived me during the paper-work signing into a $2000 extended warranty. I explained to him that I was not interested in this op The finance manager deceived me during the paper-work signing into a $2000 extended warranty. I explained to him that I was not interested in this option and he told me that it was part of the agreed-to price of $17,750. I asked him clearly if it was added onto the $17,750 and his answer was no. My wife was in the office and heard and understood the same. Once I got home and read the loan agreement line by line, I found that I was lied to. The $2000 extended warranty was not a part of the agreed-to price but was in fact added onto the price bringing the total to $19,750. I have left voice-mails and emails with the finance manager today (1/22), but he has not returned either. At this point I am afraid that I have no option other than a legal one. More
My experience with Mark was wonderful. He’s a very friendly and down to earth person. I would recommend him to anyone looking for help buying a car! with Mark was wonderful. He’s a very friendly and down to earth person. I would recommend him to anyone looking for help buying a car! More
Mr. Mark Moore Is Outstanding!!! My Family and I decided to plan a family vacation this Spring. So we all decided to stop by the dealership and take a look at the vehicles in the show My Family and I decided to plan a family vacation this Spring. So we all decided to stop by the dealership and take a look at the vehicles in the show room and in the lot. The moment I walked in with my family, I was greeted by Mr Moore. With his charming looks and positive attitude, he treated us as family. My teenage son fell in love with the Nissan Skyline GTR. My wife, she loves the Nissan Quest. I for instant, liked the Murano much better. After a while, we came to a decision and go with the red Murano they had in the showroom floor. After test driving it. They love how roomy and comfortable the vehicle drives. Mr Moore was so professional, and knew so much about any Nissan vehicle available. Very amusing! He also helped me so much and informed me about my options. We wind up going home with our brand new Nissan Murano. Can’t wait to take this baby on our long road trip across states. Mr Moore, thank you so much and thank you Nissan for having him apart of the team. Fantastic job! Give this man a metal! A+++ More
Awesome!! Mark made my experience of getting my first vehicle much easier.. I suggest anyone that is interested in getting a vehicle to ask for Mr Moore and gu Mark made my experience of getting my first vehicle much easier.. I suggest anyone that is interested in getting a vehicle to ask for Mr Moore and guarantee an awesome experience. More
Simply amazing Mark is well informed, kind and extremely personable. I've worked with him on several occasions and each time it's been a pleasure. You won't be disap Mark is well informed, kind and extremely personable. I've worked with him on several occasions and each time it's been a pleasure. You won't be disappointed. More
Mark Moore is the man for the job! I’ve dealt with mark on other sales and must say he has always been a stand up gentleman takes customer service to a new level he clearly has his cust I’ve dealt with mark on other sales and must say he has always been a stand up gentleman takes customer service to a new level he clearly has his customers best interest at heart More
Just out looking at cars. Friendly staff and didn’t feel like I was rushed to get anything. Felt like I was understood and an individual instead of a number. Friendly staff and didn’t feel like I was rushed to get anything. Felt like I was understood and an individual instead of a number. More
Honest salesman I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Mark took the time I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Mark took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. More
The Marvelous Mark! Never have I met a man that was so friendly, charming, confident, knowledgeable, yet very patient. Mark was one of the best dealership experiences we Never have I met a man that was so friendly, charming, confident, knowledgeable, yet very patient. Mark was one of the best dealership experiences we have ever had he went above and beyond to answer all our questions and made sure we were not pressured nor uncomfortable about the purchase of a vehicle. This man alone is able to ease any person to the right path of buying a car we would definitely go back as long as he is there! More
Wow is all I can say Mark was very knowledgeable in the different models. His customer service were 2nd to none. His charismatic and positive attitude had me sold from the Mark was very knowledgeable in the different models. His customer service were 2nd to none. His charismatic and positive attitude had me sold from the start. If all salesmen were like him, then the world would be a better place. I most definitely would consider buying a car or truck from Mark in the future. More