Nissan of Lumberton

Excellent Service I prefer this service center and dealership because of the friendliness of the staff. I trust that their recommendations for our four (4) Nissan vehic I prefer this service center and dealership because of the friendliness of the staff. I trust that their recommendations for our four (4) Nissan vehicles is what's best for us. More

Service Department Our Nissan Titan would not start and we had no idea what the problem could be. We were given Excellent service with loads of Nissan hospitality by Co Our Nissan Titan would not start and we had no idea what the problem could be. We were given Excellent service with loads of Nissan hospitality by Colton Barnes. I explained our problem to the service representative and the assistance he provided was awesome. He checked our battery and got our vehicle started. Then it was moved inside to be diagnosed and repaired. Having been a life long Nissan customer I rate his assistance among or above the best. We were stranded in North Carolina driving back to Virginia. He helped us make our trip safe and worry free with his assistance and kindness. This young man represented the dealership well with his attitude, assistance and service. He will always be appreciated by our family. Willis Taylor Jr CPT US Army, Rey More

Oil change/ brake flush Members of the staff are friendly, have a sense of humor, and are very courteous. Every experience here has been very pleasant. At least that has been Members of the staff are friendly, have a sense of humor, and are very courteous. Every experience here has been very pleasant. At least that has been my experience. More

Not great The service advisor stated that something extra needed to be done in order for my car to pass inspection. When I left, I confirmed with another certif The service advisor stated that something extra needed to be done in order for my car to pass inspection. When I left, I confirmed with another certified service center that the repair was needed, but that it would not prevent my car from passing inspection. I’m highly disappointed in this dealership. This was very deceitful and definitely a way to get more money out of me. I won’t be back. More

Oil change and tire rotation The experience was good. I had no problem with my visit to get my truck serviced. O would recommend new customers to go there for service. The experience was good. I had no problem with my visit to get my truck serviced. O would recommend new customers to go there for service. More

New Experience The sales guys where very helpful right down til the purchase. Yes vist Nissan of Lumberton for your purchase. Also Mr. James give you that warm feeli The sales guys where very helpful right down til the purchase. Yes vist Nissan of Lumberton for your purchase. Also Mr. James give you that warm feeling that you are always welcome and he don’t rush you and you can come back as many times and he always welcome you with that smile. More

Great satisfactory experience Everyone was very friendly and helpful, very professional staff, nice waiting area, positive experience, they fixed a recall that I wasn't even aware Everyone was very friendly and helpful, very professional staff, nice waiting area, positive experience, they fixed a recall that I wasn't even aware of, More

Axil seal replacement Employees were fantastic however the cost to repair was almost $400 more than quoted. Makes me think the competency of the repair people are not the Employees were fantastic however the cost to repair was almost $400 more than quoted. Makes me think the competency of the repair people are not the best quality. They did detail my car because it was not ready when promised. More

Excellent Help me out a lot and give me a good deal ! All was very nice and helpful !looking froward to enjoying my first new rogue Help me out a lot and give me a good deal ! All was very nice and helpful !looking froward to enjoying my first new rogue More

Oil change went in for oil change, and wanted to talk with a sales person, to ask questions about new vehicle I had saw, the sales guy (Mark) wasn't in, was told went in for oil change, and wanted to talk with a sales person, to ask questions about new vehicle I had saw, the sales guy (Mark) wasn't in, was told he would be in at 9, it was already 9am, so I left my name, at 10am, when my car was finished, noone had came around to speak to me, and during that time, I had counted 7 people walking around in the sales area, talking and laughing, I had been looking to trade, but now I think I will take my business, else where, since I'm not an important customer...another think, from day one, since I purchased my vehicle, have always had a complimentary car wash, this tine, was told it was discontinued...very little dies Nissan do anything for their customers, especially customers that has been with them a long time... More