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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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March 17, 2022

Service department is terrible the manager is not responsive and very unorganized. The sales dept unprofessional eating at desk we felt like we were disturbing them abs no one seemed to know what the More

by Blueyze714
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Stroud, Andrew Shaw, Delvin Richardson, Ron Stone, Paul Phillips
Apr 06, 2022 -

Nissan of Lithia Springs responded

Blueyze714, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

March 17, 2022

Verysatisfied very helpful explaining any guestion your ask about your purchase and ask if you had any More

by WALLERCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Jefferes, Paul Phillips
Mar 19, 2022 -

Nissan of Lithia Springs responded

Wallerco, thank you for your kind words and this wonderful review! Wallerco, thank you for your kind words and this wonderful review!

March 17, 2022

Friendly service. The staff was knowledgeable. Service was good and done in a timely manner. The guy that helped me was awesome. I forgot his name though. More

by NMARSHALL33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 20, 2022 -

Nissan of Lithia Springs responded

Nmarshall33, thank you for your kind words and this wonderful review!

March 17, 2022

Friendly knowledgeable staff but still waiting on parts then installation to verify truck is fixed More

by SCOTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Mar 20, 2022 -

Nissan of Lithia Springs responded

Hello Scotty, we appreciate you taking the time to leave us this feedback.

March 17, 2022

The service advisors carry on conversations as if you aren’t there. Inappropriate. I am always wondering why they are so unprofessional. More

by MAKEDA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Short
Apr 06, 2022 -

Nissan of Lithia Springs responded

Makeda15, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

March 17, 2022

Chris Price was very helpful and explained the severity of the damage to my car thoroughly. He gained my trust by showing empathy with my situation. I appreciate his honesty. More

by LESLIEPINCKNEY69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Price, Ron Stone, Paul Phillips
Mar 20, 2022 -

Nissan of Lithia Springs responded

Lesliepinckney69, thank you for your kind words and this wonderful review!

March 17, 2022

It was good. I always bring my car in for regular maintenance. See you soon. More

by TANISH2243TF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot person name.
Mar 19, 2022 -

Nissan of Lithia Springs responded

Tanish2243tf, we are so happy to read such a great review about Nissan Of Lithia Springs!

March 17, 2022

The service advisor was excellent. My car had been severely damage by AAA and he showed compassion and took down every detail during the visit. , More

by KW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 19, 2022 -

Nissan of Lithia Springs responded

Kw, we are so happy to read such a great review about Nissan Of Lithia Springs!

March 17, 2022

Great service team, called for service appointmentandwas given appointment quickly. Thank you Lithia for caring for me Nissan More

by GLWILLIAMS1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 20, 2022 -

Nissan of Lithia Springs responded

Glwilliams1129, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

March 17, 2022

I enjoyed the experience at lithia springs nissan. They know how to treat you as soon as you cone thru the door. Great hospitality and people friendly. They're GREAT!!! More

by MCCUTCHINSQUINCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud
Mar 20, 2022 -

Nissan of Lithia Springs responded

Mccutchinsquincy, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

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