Nissan of Lithia Springs - Service Center

On 3/14 I took my car in to have the headlamps inspected regarding a class action lawsuits. After inspection I was told that my car did not qualify as it was out of warranty. I was also told I only needed t regarding a class action lawsuits. After inspection I was told that my car did not qualify as it was out of warranty. I was also told I only needed to have the bulbs replaced but they were out of stock. On 3/18 I had to return as I had received a a recall notice for another issue. It was also confirmed that replacing the bulbs was not the issue. The headlamps were in fact faulty. I told them I had received approval to schedule for the work to be done at no cost. I submitted the approval paperwork that the out of warranty claim was covered and to get this taken care of. The service tech tried to get in touch with the manager but was told he was in a meeting. I have since tried unsuccessfully to contact the service dept and left several messages and also texted the technician regarding the status of getting this issue taken care of. To date no one has got back to me regarding this issue. Needless to say I am very disgusted. More

Was able to get a ride home by Nissan while my car was being worked on which was great as it allowed me to still make it home in time to do my job being worked on which was great as it allowed me to still make it home in time to do my job More

The sales guy were great with understanding my needs. Service was quick! Great job team. Service was quick! Great job team. More

Bud was pleasant to work with. He was very courteous and communicative, which was a nice improvement compared to my previous visit. He was very courteous and communicative, which was a nice improvement compared to my previous visit. More

My first service appointment was the best! My wait time was short and my service technician, Bud, is amazing! My wait time was short and my service technician, Bud, is amazing! More

Easy to schedule with good communication and updates. Work was done as discussed. Will be back. Work was done as discussed. Will be back. More

Clean atmosphere, courteous service personnel, keeping me informed on progress of service was stellar and appreciated. informed on progress of service was stellar and appreciated. More

I will never go no where You guys are awesome , Profesional and did the job quick Profesional and did the job quick More

They made me feel like family. When my car was there they keep me rolling When my car was there they keep me rolling More

Good service,take to long for a oil change it don’t take a hour to change oil a hour to change oil More