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Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,233 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,233 Reviews of Nissan of Lithia Springs - Service Center
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August 17, 2020
My service was great and servicer were friendly and helpful. My car was clean and runs well. The recall of my car was also done and everything works great. helpful. My car was clean and runs well. The recall of my car was also done and everything works great. More
by KARENNLLOYD07
Verified CustomerEmployees Worked With
Ron Stone, Paul Phillips, Solomon Ibharalu
August 14, 2020
Ron made my visit, which started off shakey, after having my vehicle a couple of weeks, well worth it in the end. He went above and beyond! my vehicle a couple of weeks, well worth it in the end. He went above and beyond! More
by TT.JACKSON94
Employees Worked With
Shay Bynes in rental, Ron Stone
August 14, 2020
Curtis was very efficient and polite. I was offered a ride home. The recall took 4 hours and great to be at home to wait. Curtis was great and earned 5 stars.. ride home. The recall took 4 hours and great to be at home to wait. Curtis was great and earned 5 stars.. More
by COMEAUX9300
Employees Worked With
Curtis Cortijo
August 14, 2020
The service from Ron Stone is the only reason for the 5 stars. Mr. Stone’s effortless care and professionalism completely turned around my disappointing experience w/ my 7am service advisor and his unneces stars. Mr. Stone’s effortless care and professionalism completely turned around my disappointing experience w/ my 7am service advisor and his unnecessary and subtle, sarcastic tone. More
by JesusSaves
Employees Worked With
Ron Stone
August 13, 2020
I was visiting from out of town and first of all scheduling the appointment was hard. The representative on the phone still managed to tell them I was there for a service appointment when I explaine scheduling the appointment was hard. The representative on the phone still managed to tell them I was there for a service appointment when I explained that I needed my belts replaced several times. Then after the usual long wait I paid and was ready to go, they didn’t have my service checkpoint list and recommendations. I don’t know if it just wasn’t done or lost but I had to wait for them to go back over my car. Due to the inconvenience I was offered a 10% discount for a future service at that location in which I am never going back to so that was unhelpful. The reason they get 1 star is the fact that I had my car serviced before the trip and the dealership reviewed everything that needed attention with me. I had to show the staff member the checkpoint list I gotten before because they couldn’t find mine. Then when talking about recommendations because the prior dealership already discussed the prominent maintenance issues with me and I had the paper this dealership only felt like it was important to focus on my tires since I supposedly knew about My other issues. Lastly I need my transmission serviced and they couldn’t really talk to me about that since “They didn’t know my car” but the other dealership could and I just needed to know if it was safe to continue long distances. But I won’t be returning to this location and I hope others have a better experience More
by Angry
Employees Worked With
I don’t know
August 13, 2020
I’ve never had any issues while visiting this location. The service team was helpful with any inquiries I may have had and checked my car before leaving. The service team was helpful with any inquiries I may have had and checked my car before leaving. More
by JOANIEJOJO2010
Employees Worked With
Curtis Cortijo
August 13, 2020
The experience was please and extremely fast customer service both during drop off and pick up. Agent took time to explain all the work that was completed. service both during drop off and pick up. Agent took time to explain all the work that was completed. More
by JCBENNETT1984
Employees Worked With
Ron Stone
August 12, 2020
Well organized and covid-19 conscious! Everyone's attitude's and disposition was very professional and even the sales staff were very impressive! Very Goodi attitude's and disposition was very professional and even the sales staff were very impressive! Very Goodi More
by JAIMEDAVIS38
Employees Worked With
Fred Foster was Excellent, Jackie Jackson
August 12, 2020
Thank you for the service done on my Juke Nissan 2014, expensive for me but was very good and the employee really nice, very kind and good worker. expensive for me but was very good and the employee really nice, very kind and good worker. More
by NORMA.GONZALEZ7856
Employees Worked With
Warren Ali.
August 12, 2020
Every time come in everyone is always nice and ready to help. I truly love Curtis. He is the best at what he does. He gets me in and out. Also he makes sure he calls and keep me updated on my vehicle. help. I truly love Curtis. He is the best at what he does. He gets me in and out. Also he makes sure he calls and keep me updated on my vehicle. More
by NATORRIASANDERS
Employees Worked With
Curtis
