Nissan of Lithia Springs - Service Center

Friendly service and clean waiting room! Service was completed quickly and was charged less than expected. I wished you would have a courtesy vehicle to use while waiting. Other than that things were gr completed quickly and was charged less than expected. I wished you would have a courtesy vehicle to use while waiting. Other than that things were great More

Service rep. Can do better car was ready I had to drive up there the next day never got the call saying it was ready. up there the next day never got the call saying it was ready. More

I needed my air conditioner repaired and I scheduled an appointment online. My visit was flawless. Great customer service and it was not a long wait. appointment online. My visit was flawless. Great customer service and it was not a long wait. More

My car was misdiagnosed the first time I took my car for service. I had to make a second trip the next week to address the same problem from the previous week. service. I had to make a second trip the next week to address the same problem from the previous week. More

The Service Writer Fred waited on me and was very friendly and helpful as always. I took advantage of the service shuttle driven by Sidney. He was very courteous and picked me up on time to retrieve friendly and helpful as always. I took advantage of the service shuttle driven by Sidney. He was very courteous and picked me up on time to retrieve my vehicle from service. I had a good experience. More

I appreciated the thoroughness of the technician and his high level of communication with me. It was very thoughtful to provide snacks and waters while I waited. The only downside was the limited seating. high level of communication with me. It was very thoughtful to provide snacks and waters while I waited. The only downside was the limited seating. More

Unfortunately this dealership (Nissan) did not have parts for my (Nissan) vehicle and is 100% OVERPRICED!! compared to other Nissan services. The worse experience this time around, now I will have to take my for my (Nissan) vehicle and is 100% OVERPRICED!! compared to other Nissan services. The worse experience this time around, now I will have to take my cars elsewhere because I don’t trust this dealership. The service person Curtis is always super nice and kind but this dealership seems to not care about their customers. The lack of stock with their parts and my overall experience this time around was unacceptable. I will be going back to my old Nissan service location which is not close to my home but that’s the direction I have to take to not be overcharged or taken advantage of as a customer. There were several issues this time around which just did not make sense, The AC were fixed them a week plus later it was not. I could on and on about this visit but I’m sure it will be useless stating the issues I had because nothing will be done about it I’m sure. I will pause here and submit. More

Service was horrible . I brought my car there to have it inspected for estimate. I called numerous times to set up repairs and no one called me back. After being there for two days I had the wrecker service inspected for estimate. I called numerous times to set up repairs and no one called me back. After being there for two days I had the wrecker service tow my car to another dealership and they were wonderful. Your manager and service advisors were very unprofessional. I will never do business there and will advise others not to as well. More

I love getting my car serviced at Nissan, Warren is an amazing service advisor who always greets me promptly and is very knowledgeable on what’s being done with my vehicle. He always keeps me up to date o amazing service advisor who always greets me promptly and is very knowledgeable on what’s being done with my vehicle. He always keeps me up to date on what should for current and future services. More

Wait time was inexcusable (nearly 3hours for an oil change, with scheduled appointment..still have to give Fred(maybe Foster is his last name?) credit for his excellent customer service, despite the wa change, with scheduled appointment..still have to give Fred(maybe Foster is his last name?) credit for his excellent customer service, despite the wait time. More