Nissan of Lithia Springs - Service Center

My service advisor was very friendly and professional. He answered all my questions. Collin was able to help me understand the maintenance plan being offered. answered all my questions. Collin was able to help me understand the maintenance plan being offered. More

Ron Stone the Service Manager is a great leader. The service department now reflects his qualities of great customer service, integrity, and commitment to EXCELLENCE. service department now reflects his qualities of great customer service, integrity, and commitment to EXCELLENCE. More

Hello, I just wanted to say that I had good customer service, the guy was very nice and I'm glad to have gotten my car oil change 😊 thanks guys service, the guy was very nice and I'm glad to have gotten my car oil change 😊 thanks guys More

Fred always provide excellent service! I always feel like my car is in good hands and that he will be honest and up front with all diagnostic results. my car is in good hands and that he will be honest and up front with all diagnostic results. More

Received outstanding customer service.I was most Received outstanding customer service. I was most impressed with service consultant Rod H because of his professionalism, as well as mannerism.He is Received outstanding customer service. I was most impressed with service consultant Rod H because of his professionalism, as well as mannerism.He is an asset to your business. As a customer, I not pressured, or misled to have repairs on my car that were not necessary. More

Compassionate and trustworthy. Very friendly. Busy but get the work done. Gave a courtesy car to drive back home while waiting for a few hours for AC to get fixed. Have promos, and split payments. Waiting get the work done. Gave a courtesy car to drive back home while waiting for a few hours for AC to get fixed. Have promos, and split payments. Waiting area has complimentary snacks and water. Clean on the inside still looks new. Awesome service More

I have visited this Nissan for many years. The service I received on 08/26/20 was not the best because when I return on 09/02/20 my air filter needed to be changed and three of my tires had no tread. I purc received on 08/26/20 was not the best because when I return on 09/02/20 my air filter needed to be changed and three of my tires had no tread. I purchased a air filter and purchased three new tires. On my next visit I will have to verify the service I receive. More

There was almost a week wait after I dropped off the car until they even looked at it. But I got great service from Colin the service koordinator. until they even looked at it. But I got great service from Colin the service koordinator. More

Took vehicle in on Thursday, with an appointment and did not get it back until Tuesday. I had to call on Friday and actually had to drive there on Monday for updates (no one bothered to reach out to me). S not get it back until Tuesday. I had to call on Friday and actually had to drive there on Monday for updates (no one bothered to reach out to me). Sales was the only department that would answer the phone. The service was for a manufacturers sponsored part replacement and looked to me like other customer pay jobs were prioritized. So what happened to first in first out. I managed a corporate customer service department for 24 years and the service manager needs better training on how to do his job. If he was reviewing all work that carries over to the nexy day, to understand why, this would not have happened, unless it was done with his knowledge and approval.. I will drive the extra 10 miles to take my 2 Nissan vehicles to another dealer for service issues. More

The service writer listened to me and had a evaluation made of the services needed. He came to me with the list of things needed to be done and I agreed. He told me the amount of time needed and the price made of the services needed. He came to me with the list of things needed to be done and I agreed. He told me the amount of time needed and the price for the services. The work was completed in the amount of time indicated and the price was significantly less than expected. Thank you Nissan of Lithia Springs for taking good care of my vehicle. More