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Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,233 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,233 Reviews of Nissan of Lithia Springs - Service Center
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Verified Customer
September 06, 2021
Service department not sure who worked with my husband normally everyone is friendly they got us in on short notice which was nice they called to let us know what the issue was normally everyone is friendly they got us in on short notice which was nice they called to let us know what the issue was More
by wadezenobia
Employees Worked With
Paul Phillips
September 06, 2021
The attendant Shaq was great but the wait was horrible...I had a 10 am appointment for an oil change & it took 3 1/2 hrs...This is terrible...I could've went to Jiffy Lube....what's the use of ma horrible...I had a 10 am appointment for an oil change & it took 3 1/2 hrs...This is terrible...I could've went to Jiffy Lube....what's the use of making an appointment & still have to wait so so long...tried to be loyal to Nissan dealer when getting service but next time I will have to look elsewhere for an oil change....My time is too valuable More
by DARYLEHOLLEY
Employees Worked With
Ms Shaq, Ron Stone, Paul Phillips, Edd Green, Sam Douglas, Solomon Ibharalu, Trayvain D. Morrell, Uzziah Harris, Brennon Nichols, Jaye Davis
September 05, 2021
The last two times I dropped my vehicles off for service, they were lost. The first vehicle sat all day to get a tire replaced because my vehicle was lost. It took a few hours for it to be found. The second they were lost. The first vehicle sat all day to get a tire replaced because my vehicle was lost. It took a few hours for it to be found. The second I was told it was being serviced and I would receive updates. I received none. The car sat there for three days for a diagnostic because it also was lost. More
by MELYEL01
Employees Worked With
Can’t remember the name
September 04, 2021
Every time I need a service done at this particular location the job gets done. I have no reoccurring issues. However the communication could be more efficient and timely. location the job gets done. I have no reoccurring issues. However the communication could be more efficient and timely. More
by CARLOHOPSHERO108
Employees Worked With
Kevin Stroud, Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips
September 03, 2021
N/A. Thanks for the good service...please continue the good services....about 90% of the times, it appears that all the customers are satisfied...thanks good services....about 90% of the times, it appears that all the customers are satisfied...thanks More
by JHOWELL1950@GMAIL.COM
Employees Worked With
Paul Phillips
September 03, 2021
Warm, friendly and responsive courteous customer service. Employees walked tall and treated the business as though they own it! Keep it up and great things will happen! Employees walked tall and treated the business as though they own it! Keep it up and great things will happen! More
by SAJOINER
Employees Worked With
Shaq and the person who came out to greet me.
September 03, 2021
They service rep was very pleasant. She scrolling was on her wireless phone. I attempt use coupon for service that I received via mail and was not allow to. She mentioned the service center and sales team c her wireless phone. I attempt use coupon for service that I received via mail and was not allow to. She mentioned the service center and sales team clash a lot due to them say one them and expecting service To do it. As a customer I just want was promise to me, doesn’t matter who it is, you all represent Nissan. Loyalty manager seemed disengaged when I ask about the free fill up that was promised me as If I was lying. He did take care of it but no positives attitudes as I used to received from a previous service rep Fred. More
by COACHLOVE14
Employees Worked With
Kayla
September 02, 2021
Appointment was at 5p. Arrived at 4:50p. Went checking on car wondering what was taking so long just for oil change. Didn’t leave until 6:20p. Representative just handed me piece paper, walked me to car a on car wondering what was taking so long just for oil change. Didn’t leave until 6:20p. Representative just handed me piece paper, walked me to car and told me have a nice day. That’s it. Nothing about my car. More
by JGIDANNASMITH
Employees Worked With
Brennon
