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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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September 09, 2021

They could have scammed me. I wouldn’t have known the difference. Instead, they told me that what was wrong with my car was a recall that they would fix free of charge. I knew nothing about the recall. T More

by STEPHANIEW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
September 09, 2021

Excellent service and extremely friendly. They had my vehicle ready in a very timely manner. And they gave me vehicle to drop VW until mine was ready More

by NOLESRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selange, Ron Stone
September 08, 2021

I was give 3 different prices for repairs. The customer service was absolutely horrible, I’ll never do business here again. I had to go to the office to speak with someone, because my service advisor never More

by YSHANETELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Oct 12, 2021 -

Nissan of Lithia Springs responded

Hi Yshanetell, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please reach out to us at (770) 674-6080 to speak to our manager directly.

September 08, 2021

Very personable greet you with a smile and drinks very knowledgeable got my car in and out in a timely fashion very satisfied with my experience More

by KOKOBABI50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Orr, Ron Stone, Paul Phillips
September 08, 2021

When I can to pick up my car no one acknowledged me. I had to ask for help.Then someone stole my gum! Just disappointed More

by CHANTONIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Oct 12, 2021 -

Nissan of Lithia Springs responded

Hi Chantonia12, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2021

Very quick service and very professional people responsible on time with their drop off so I just got my car back as soon as possible More

by Lolito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
September 08, 2021

Kayla did an excellent job with my service. She knew the answers to my questions and was able to get me in and out in a timely manner. More

by TBRITT.67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla
September 08, 2021

They provided great and professional service. I've never experienced long wait times and they've always kept updated with servicing my vehicle. Definitely recommendable. More

by MULKEY.SEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
September 07, 2021

Poor customer service. There was very little communication between my advisor (Brennon) & I. I literally had to call for updates. He’s the only advisor I’ve had this issue with. More

by QUANISHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brennon Nichols
Oct 12, 2021 -

Nissan of Lithia Springs responded

Quanishia, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

September 06, 2021

Just want to say thanks for the service. Chad was the best. He helped my mom out a lot and made sure she was satisfied. More

by DTTANNER04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
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