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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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October 27, 2021

Friendly organized and prompt service. Everyone greeted me and did so with professionalism. They did not disappoint More

by RAQUELJONES633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 30, 2021 -

Nissan of Lithia Springs responded

Raqueljones633, your wonderful feedback and rating mean a lot to us.

October 27, 2021

1hr wait to drop-off car, understaffed,5 hrs for oil change and tire rotation More

by F00MUU02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solange
Nov 14, 2021 -

Nissan of Lithia Springs responded

F00muu02, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Solange was a delight ! Her customer service was exceptional an she'd be the reason I actually continue getting my vehicle serviced at the Lithia Springs location. More

by SHAN R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solange
Oct 30, 2021 -

Nissan of Lithia Springs responded

Shan R., thank you for your kind words and this wonderful review!

October 27, 2021

THE WORST CUSTOMER SERVICE AND I WAS EARLY! THE 2 AFRICAN AMERICAN FEMALES CAME OUT AND ASSURED ME KAYLA WOULD BE W/ME SHORTLY. 23 MINUTES LATER I WENT INSIDE ASK A LADY WAS SHE KAYLA SHE YES THAN I SAID I W More

by RAQUIDA.STEWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla, Ron Stone, Paul Phillips
Nov 14, 2021 -

Nissan of Lithia Springs responded

Raquida.steward, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to Ron Stone our service manager (770) 674-6080 to speak to our manager directly.

October 27, 2021

They were polite and willing to work with me and gave me financial options. Would use them again if I had to when I am in town. More

by DANIELLENCHANEY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden in service
Oct 30, 2021 -

Nissan of Lithia Springs responded

Hello Daniellenchaney82, we appreciate you taking the time to leave us this feedback.

October 27, 2021

Solange was a delight ! Her customer service was exceptional and she'd be the reason I'd continue getting my vehicle serviced at the Lithia Springs location ! More

by SHAN R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solange R.
Oct 30, 2021 -

Nissan of Lithia Springs responded

Shan R., thank you for your kind words and this wonderful review!

October 27, 2021

Employees very helpful and professional. The waiting Employees very helpful and professional. The waiting area was very clean accommodating. And the car repair was very timely. More

by DIANECURRY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Tucker
Oct 30, 2021 -

Nissan of Lithia Springs responded

Dianecurry49, we are so happy to read such a great review about Nissan Of Lithia Springs!

October 26, 2021

The service department is good the wait is too long. I needed a tire rotation and it was not recommended. Sales department is horrible a lot worse. More

by LEECHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Manager , Ron Stone, Paul Phillips
Oct 28, 2021 -

Nissan of Lithia Springs responded

Hi Leechelle, we regret to hear that you are displeased with your recent experience with us. We Thank you again for the great review! would like to get some more details about your experience with us. If you are willing to give us another chance, please reach out to us at (770) 674-6080 to speak to our manager directly.

October 26, 2021

The service was time was not extended and the customer service was good. Thank you! More

by ARNEKAHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 28, 2021 -

Nissan of Lithia Springs responded

Arnekaholmes, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2021

Excellent customer service very a pleasant guy everything was on point!!! Thanks you very much More

by NA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Oct 28, 2021 -

Nissan of Lithia Springs responded

Hi Na0, we are very happy to have provided you with such a positive experience! Thank you again for the great review! We are always more than happy to assist you if anything else comes up. Take care!

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