Nissan of Lithia Springs - Service Center

The service department did everything I requested and completed it faster than they had promised. The representative made sure I received all discounts I stated I had available. Thanks for your service completed it faster than they had promised. The representative made sure I received all discounts I stated I had available. Thanks for your service More

The only reason I am giving 2 stars, because the service manager Collin Smith stepped in and took over to stop it from being 0 stars. My appointment was for 9:15 am with the associate "Shaq". Upon arrival s manager Collin Smith stepped in and took over to stop it from being 0 stars. My appointment was for 9:15 am with the associate "Shaq". Upon arrival she was busy and couldn't assist, so another person got my information and had me pull into the service center to wait for her to become available. After 5 mins of waiting I was told I could wait in the waiting area for her to become available and then she would come get me to check me in. After and hour of waiting on the waiting room I asked the original guy I spoke with, why I was still waiting, to his surprise he went to get her to see why I was waiting. She came over with a very unfriendly attitude and said she already checked me in, based off the notes from the appointment. Once I explained to her that my issue is that I had been waiting an hour for her to come get me and check me in, as it was told to me, she displayed a 'who cares' type of attitude. At this point I requested the service manager, because I refuse to be treated with such a low level of customer service. She then told the service manager with a very nasty tone that "I have an issue" as if she was not the problem. This is my second time using this service center and both time I have had an unpleasant experience, there will NOT be a third. More

Awesome customer service everytime I’m there. They always have the answers to the issues on my car. have the answers to the issues on my car. More

Dealership experience was my first being from texas and they were very aware, prompt and professional. My service advisor was awesome! they were very aware, prompt and professional. My service advisor was awesome! More

Great service from my service person. I will always ask for Salange for assistance in caring for my service needs. for Salange for assistance in caring for my service needs. More

New car and still not fixed. This is ridiculous and poor service I’ve experienced here. Too much back and forth and incomplete work. service I’ve experienced here. Too much back and forth and incomplete work. More

My service tech brennon didn’t come out during my 15 minute wait even though an appointment was scheduled. Luckily Bud was excellent and took over when he realized no one helped me and got me out by the minute wait even though an appointment was scheduled. Luckily Bud was excellent and took over when he realized no one helped me and got me out by the time I needed to leave. Bud really came though! Disappointed that this has been two times in a row that brennon has failed to meet my needs. More

This dealership is very efficient with updating me about the service that my car is getting as well as providing adequate and speedy service. the service that my car is getting as well as providing adequate and speedy service. More

Service provided quickly on their very busy day. Service technician very helpful to make sure everything needed for vehicle was done. technician very helpful to make sure everything needed for vehicle was done. More

It's a great dealership as long as they continue to do good service work. Don't become like the other dealership in Atlanta and don't let non - NISSAN dealership do service work on NISSAN vehicles. The de good service work. Don't become like the other dealership in Atlanta and don't let non - NISSAN dealership do service work on NISSAN vehicles. The dealership that mess up my car had taken my car to a Ford dealership next to his NISSAN dealership. And the Ford dealership mess my car up. When I gotten my car back, the car was running bad, My windshield washers stop working, etc. Because of that I will not buy another NISSAN, unless this dealership continues to do good work on my vehicles. More