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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews
Call Service Center (678) 384-4180

3,233 Reviews of Nissan of Lithia Springs - Service Center

Sort by
November 11, 2021

Salongae was very helpful, very nice, and did not have a very long wait. She is a great asset to the business. More

by BAMB60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salongea
Report | Print
Nov 13, 2021 -

Nissan of Lithia Springs responded

Bamb60, your wonderful feedback and rating mean a lot to us.

November 10, 2021

Thorough assessment to help determine additional needs to help with maximum operation of the car. More

by CURRINE68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaq
Report | Print
Nov 11, 2021 -

Nissan of Lithia Springs responded

Currine68, your wonderful feedback and rating mean a lot to us.

November 10, 2021

They got me in on time and got the work done exactly when they said they would. Also the employee that i interacted with was very professional and courteous. More

by ERVMGM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name but it was a female
Report | Print
Nov 11, 2021 -

Nissan of Lithia Springs responded

Ervmgm, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

November 10, 2021

My advisor was Kayla! She was outstanding! She kept me informed every step of the way and helped me get a rental car during the repair. More

by MGWILLIAMSON70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Tucker
Report | Print
Nov 11, 2021 -

Nissan of Lithia Springs responded

Mgwilliamson70, your wonderful feedback and rating mean a lot to us.

November 10, 2021

They did not refill the fluids in the engine bay like they said they would even though it said it passed the multi point inspection. More

by GOWTHAMVENKAT99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Report | Print
Jan 09, 2022 -

Nissan of Lithia Springs responded

Hi Gowthamvenkat99, we regret to hear that your recent experience was anything less than exceptional. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 674-6080.

November 09, 2021

Overall service has declined. Arrived on time for an appointment but no one greeted me for 10 minutes even though several employees were walking about or helping others. More

by esheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla
Report | Print
Jan 09, 2022 -

Nissan of Lithia Springs responded

Esheryl, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

November 09, 2021

Bud took care of me yesterday. The staff were all very pleasant. I was grateful and felt like I was in good hands More

by IRISJANAELITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Nov 11, 2021 -

Nissan of Lithia Springs responded

Irisjanaelittle, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

November 09, 2021

As always I am very well taken care of,the service manager and service writer's are the best More

by MAHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Report | Print
Nov 11, 2021 -

Nissan of Lithia Springs responded

Mahjr, we are so happy to read such a great review about Nissan Of Lithia Springs!

November 09, 2021

Dealership doesn’t do a great/fabulous job of following thru on what’s requested. More

by DEZRINE22
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Jan 09, 2022 -

Nissan of Lithia Springs responded

Dezrine22, we truly appreciate your honest feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. We would like the opportunity to make this up to you. Please contact our manager at (770) 674-6080 so we can make your experience a positive one.

November 09, 2021

79.53 for oil change??!! I’m not happy about that!!!Very expensive oil change!!! More

by vsnikolov
Recommend Dealer
No
Employees Worked With
Kevin Stroud
Report | Print
Jan 09, 2022 -

Nissan of Lithia Springs responded

Hi Vsnikolov, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

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