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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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March 03, 2022

I don’t have anything to say at this time however overall experience was great no complaints at this time More

by ROVENIA002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 05, 2022 -

Nissan of Lithia Springs responded

Hello Rovenia002, we appreciate you taking the time to leave us this feedback.

March 03, 2022

I am very satisfied with the experience I had with the service department. Very professional and timely. Thank you More

by MEL10SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Ron Stone, Paul Phillips
Mar 05, 2022 -

Nissan of Lithia Springs responded

Mel10smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

March 03, 2022

My Service Advisor: Mr. Casateli Small is the BEST!! He is very professional and knowledgeable.. Also, the other employees are outstanding... More

by LYNETTEMFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casateli Small
Mar 05, 2022 -

Nissan of Lithia Springs responded

Lynettemfoster, thank you for your kind words and this wonderful review!

March 02, 2022

The service advisor is very informative and communication is exceptional! We are always fully informed and the repairs are completed in a timely fashion! More

by Alisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Ron Stone
Mar 04, 2022 -

Nissan of Lithia Springs responded

Alisha, we're happy to hear you had such a positive experience with our team!

March 02, 2022

I'M FROM CALIFORNIA EVEY TIME I BRING MY CAR TO YOU YOUR VERY PROFESSIONAL AND POLITE I WILL RECOMMEND THIS DEALER CHIP TO EVERYONE More

by SERRANOWILLIE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 04, 2022 -

Nissan of Lithia Springs responded

Hi Serranowillie57, thank you so much for your positive comments about Nissan Of Lithia Springs!

Mar 04, 2022 -

SERRANOWILLIE57 responded

JUST WANTED TO KNOW IF I WON THE GIFT THAT WAS PROMOTED FOR ANSWERING THE QUESTIONS I EMAIL IS SERRANOWILLIE57@GMAIL.COM

March 02, 2022

They get the job done . Everyone works as a team and communicate well. The lobby has free snacks and liquids for your wait. This is a great team in the service department. More

by IRUSHIN521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Mar 04, 2022 -

Nissan of Lithia Springs responded

Irushin521, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

March 02, 2022

Well as usual I was very pleased with the service. I was kept informed of what I needed to have done. More

by SOYINKAMARCIA78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Mar 04, 2022 -

Nissan of Lithia Springs responded

Soyinkamarcia78, we are so happy to read such a great review about Nissan Of Lithia Springs!

March 02, 2022

Customer service excellent from Chad & Alex. It upset me that I was just there less than two weeks and the front brakes were done. No excuse to send me out on the road with bad back breaks! I As More

by PATCAMPBELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad was my consultant and Alex the mechanic Excellent customer service!
Mar 04, 2022 -

Nissan of Lithia Springs responded

Hello Patcampbell1, we appreciate you taking the time to leave us this feedback.

March 02, 2022

They did not multi point inspect my vehicle. They left one of my tires flat. I wanted a 80000 mile inspection instead they gave me a diagnostic reading and sent me off. I literally paid $201 dol More

by DERRICKSTEWARD101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colin, Kevin Stroud, Andrew Shaw, Ron Stone, Paul Phillips
Mar 24, 2022 -

Nissan of Lithia Springs responded

Derricksteward101, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

March 02, 2022

Really quick service, BUT extremely high for just an oil change and tire rotation, prices are high. Service guy Cas excellent More

by ALATRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass
Mar 04, 2022 -

Nissan of Lithia Springs responded

Hello Alatrese, we appreciate you taking the time to leave us this feedback.

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