
Nissan of Lithia Springs
Lithia Springs, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,281 reviews
Your dealership is friendly and very professional. I want to give a shout out to Jeremy (Chad). He's such a gentleman, very helpful and professional individual on your Service department!! I want to give a shout out to Jeremy (Chad). He's such a gentleman, very helpful and professional individual on your Service department!! More
Fianced the car 2 weeks prior to car arriving. Went to pick up car. It was like get your and go. Took me to the car gave me the keys, she put tag on car, asked how I liked the car, I said I don't Went to pick up car. It was like get your and go. Took me to the car gave me the keys, she put tag on car, asked how I liked the car, I said I don't know I haven't looked at it yet. Then she walked off. I have purchased over 12 cars in my lifetime and I was always walked around car with salesperson, I was always shown how things worked. She said at the time I signed the papers 2 weeks prior that she had a gift bag but would wait until I picked up the car to give it to me. My daughter was like where is the goodie bag she said she was going to give us. It was like get your xxxx and go, I'm busy. I couldn't believe it. I guess when you sell the car and got your commission you could car less of the customer service you provide after the fact. More
1st year I went for usual car maintenance - oil change etc..service I would rate a 5. Also, the service time before the most recent time and customer service was excellent. Every time in between then the etc..service I would rate a 5. Also, the service time before the most recent time and customer service was excellent. Every time in between then the wait times are always 3-4 hours. One time they didn't even enter my info in the Service system upon arrival and I had to follow up after 3 hours before finding out. Another time, I was charged on my card with another customer's invoice amount after waiting 3 hours. The most recent wait time was 4 hours after I had to follow up 3 times with the advisor. His response it's busy on a Saturday. My response today is Friday and I made a specific appt for this issue per the advise of a previous advisor.. I took the day off from work. I asked him to put my car back together like Humpty Dumpty and I will take it to another Nissan dealership. Nissan Lithia Springs Sales - Excellent Customer Service. Nissan Lithia Springs Service rating Low. I would prefer to continue my service checks here. Please improve the service dept to the standards of the sales dept. Thanks. More
CUSTOMER FOCUSED, POLITE, PROFESSIONAL. Timely service with updates waiting room is clean and comfortable. Check in and checkout were fast and paperwork was ready. Timely service with updates waiting room is clean and comfortable. Check in and checkout were fast and paperwork was ready. More
This place is the bomb! They work with you and do their best to get you what you want. My salesman, Terrance Sinclair, (TM), went out of his way for us. Started out getting They work with you and do their best to get you what you want. My salesman, Terrance Sinclair, (TM), went out of his way for us. Started out getting a used car and he put me in a brand new 2022!! And filled the tank up!! I will be going back to this store and TM for my next car….. thanks guys, ur the greatest More
There was a misunderstanding about the package that I purchased. I still have not recieved a call from Shawn in the sales about my package. I need a call back ASAP. purchased. I still have not recieved a call from Shawn in the sales about my package. I need a call back ASAP. More
This dealership need more sense of urgency and corrected operations in the service department. I have reported this many times and it continues to be performed. operations in the service department. I have reported this many times and it continues to be performed. More